Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 267 reviews)); "Good benefits and pay depending on what contract your on." ((in 261 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 159 reviews)); "company offers a good salary" ((in 43 reviews)); "Work from home and flexible" ((in 34 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 153 reviews)); "Bad Upper Management." ((in 97 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 62 reviews)); "No training for managers." ((in 47 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 43 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Jul 1, 2014

3 months in; Enjoying it tremendously

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Customer First - is a true committment Goals are communicated - company and personal Maintaining steady Company change - with new acquisitions, growing People are great - always helpful and willing to share knowledge

Cons

Larger company - still following small company processes Rural areas struggle to get resources to upgrade services Union holds the company back to be able to promote high performers - no way to differentiate; breeds midiocrity.

5.0

Jul 1, 2014

Frontier truly lives by its Mission statement and values. This is a great company to work for.

General manager

Recommend

CEO approval

Business Outlook

Pros

Frontier believes in putting the customer first and being active in the local markets it serves. There are too many great things about this company

Cons

Frontier is a great company.

4.0

Jul 1, 2014

Should be "The 3rd best company to work for"

Cable splicing technician

Recommend

CEO approval

Business Outlook

Pros

I have worked for several major companies including JC Penney, Ritz Camera, AV Washington and the WT Grant Company. I have worked in industries varying from restaurant and hospitality, Construction, car sales, outside sales, and retail. Of all of these experiences I appreciate my employment with Frontier Communication the most. I find the pay to be excellent, the benefits are good, and the company progressive and forward-moving. I work with awesome people and have great supervisors. Several years ago my sister was terminally ill and I needed to be with her. When I asked for the time off, not knowing how much time I would need, my supervisor approved and said, "Don't worry, just do what you need to do." When I returned to work I discovered that I was eligible for paid grievance time. I enjoy my job and I enjoy the people I work with. That is why I'm still here.

Cons

Like any growing company, progressive change is inevitable. This presents challenges but I feel any employee who truly cares about the company they work for should adapt to these changes and contribute in any way they can.

Viewing 2368 - 2370 of 2,502 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

3 months in; Enjoying it tremendously

Frontier truly lives by its Mission statement and values. This is a great company to work for.

Should be "The 3rd best company to work for"

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Jobs at Frontier