Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 277 reviews)); "Good Benefits and vacation accrual" ((in 257 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 154 reviews)); "company offers a good salary" ((in 37 reviews)); "Flexible and able to Work from home" ((in 35 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 158 reviews)); "Bad upper management." ((in 89 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 63 reviews)); "No training at all." ((in 48 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jul 26, 2012

The Tier of Frontier

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

Great Work Environment Professionalism Goal Driven Management Awesome Opportunities For Promotions

Cons

No Cons At This Time

5.0

Jul 2, 2014

Frontier Promotes From Within; Career Progression is a Priority

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Part of Frontier's roadmap to success is promoting from within. Frontier places great value on fostering internal growth; the Company can provide informational interviews and job shadowing opportunities for our internal employee base; and you can move to the next step in your career following just 6 months of employment.

Cons

If you are looking for a fast paced ever changing environment where flexibiliy and multitasking must be staples in your toolkit, this is the company for you. The Company expects great things from their employees; we go above and beyond for our customers as the norm and we are rewarded for taking these leaps.

4.0

Jul 1, 2014

Working at Frontier

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Frontier employees care about the customer and do everything they can to provide the best customer service possible. Employees are empowered to make decisions that affect the customer in a positive way, to make sure they are satisfied. In a rural town, Frontier is recognized thru out the area and vacant job positions are always sure to bring several local applicants. Frontier brings technology to rural America, that you would otherwise only find in metropolitan areas. Benefits are better than most other businesses in the area.

Cons

In very rural areas, not all customers can receive HSI, but all are offered our broadband satellite service. During storm season, the hours can be long, but we have indidviduals that put customer service at the top.

Viewing 2383 - 2385 of 2,500 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

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The Tier of Frontier

Frontier Promotes From Within; Career Progression is a Priority

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