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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,500 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jan 8, 2013

      Working here is bad for your health

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits and good co workers (non management)

      Cons

      Management, No advancement, having to lie to customers on a daily basic

      1.0
      Nov 19, 2012

      A culture of fear and incompetence begins at the top

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      allow for some autonomy of employees

      Cons

      Bullying employees into "selling" the products at church, to friends, etc; zero communication from mgmt; Presentations from HR stating "if you don't love this place, then you should leave" (how motivating is that?); Changing well-working process to replace with ineffective, inefficient processes; poor use of resources (the company wasn't paying bills leaving the employees without ways of ordering supplies that were necessary to the company; as a technition, we needed to replace tires with used tires that were "less bad" than the defective ones); LAYOFF after LAYOFF

      1.0
      Nov 13, 2012

      Manager Customer Care

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Close to home, and some great coworkers

      Cons

      Horrible working conditions, sexual harrasment, discrimination

      Viewing 2416 - 2418 of 2,500 Reviews
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      Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.