Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 270 reviews)); "Good benefits and pay depending on what contract your on." ((in 267 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 159 reviews)); "company offers a good salary" ((in 39 reviews)); "Work from home and flexible" ((in 35 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 153 reviews)); "Bad Upper Management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 62 reviews)); "No training for managers." ((in 49 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

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Frontier

Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Apr 26, 2011

Standard practice to give very poor reviews to most employees.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good location for people who choose not to commute. Good Benefits package. Small discount for employees local phone services and high speed internet.

Cons

Most employees in management rolls have worked together for many years. They could use new blood in departments and allow more cultural diversity.

2.0

Apr 22, 2011

Discouraging

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many hard working good people trying to stay afloat.

Cons

Poor senior leadership, anti-verizon mentality

3.0

Mar 30, 2011

SELL, SELL, SELL

Customer service

Recommend

CEO approval

Business Outlook

Pros

The job itself wasn't too bad, like any call center. Overtime. Lots of PTO.

Cons

High pressure to sell. A lot of stress from managment.

Viewing 2479 - 2481 of 2,500 Reviews

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Jobs at Frontier