Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"The pay is good and I love working with the public" ((in 266 reviews)); "Good Benefits and vacation accrual" ((in 265 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 160 reviews)); "company offers a good salary" ((in 42 reviews)); "Work from home and flexible" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad Upper Management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training for managers." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.5

57% would recommend to a friend

(831 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

831 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Jul 29, 2021

Great pay

Business consultant

Recommend

CEO approval

Business Outlook

Pros

Great pay and commision and benefits

Cons

Phone routing not so good

Frontier Response

4y

It’s great to hear that you enjoy the benefits and perks offered at Frontier. We’re always striving to make sure our employees feel valued. Thanks for your review!

3.0

Jul 22, 2021

Great pay and benefits

Assignment administrator

Recommend

CEO approval

Business Outlook

Pros

Great pay and benefits in union offices, but not in others

Cons

Questionable upper leadership and business decisions

Frontier Response

4y

We note and appreciate your feedback as it helps us work toward a better future. If you’d like to share more, please contact: FrontierCareersFeedback@ftr.com

3.0

Jul 18, 2021

No work-life balance and culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Moderately ok benefits. Stable job. If you work day and night, you can be promoted. Brought brand new promising leaders on the top with excellent track records to modernize. New business model on fiber looks promising.

Cons

No culture. Zero communication. Leadership is fishy, flaky, and shady about decisions. People don’t trust each other and selfish. HR and leaders are inconsistent and contradictory and make false promises to retain employees. Old school and military style with waterfall strategies. Black and brown people work day and night, but their white coworkers that praise the bosses get promoted into the management ranks. Hidden slavery and racism. Managment is predominately reserved for white supremacy. Salary is 20-40% below rate. Everyone works on silos. No introduction to team members. No announcement of any sort. Feels like working for the CIA!

Frontier Response

5y

Thank you for letting us know about your experience. I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com

Viewing 247 - 249 of 831 Reviews

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Jobs at Frontier

Sales Support Senior Manager

Frontier

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