Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good Benefits and vacation accrual" ((in 268 reviews)); "Good pay and every Tuesday all of management disappear for 3" ((in 261 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 38 reviews)); "Good Work life balance while working there" ((in 36 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad upper management." ((in 96 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 63 reviews)); "No training on technology or on the systems." ((in 49 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Aug 31, 2023

Great starter sales position.

Field sales agent

Recommend

CEO approval

Business Outlook

Pros

Flexible, good pay, and great coworkers.

Cons

Work in the heat or cold, lots of physical exertion, and commute to and from field can vary.

Frontier Response

2y

It’s great to hear that you enjoy the benefits offered at Frontier. We’re always striving to make sure our employees feel valued. Thanks for your review!

1.0

Aug 30, 2023

Run Far Far Away!

Facilities assigner

Recommend

CEO approval

Business Outlook

Pros

The pay is decent for the job

Cons

Scheduling, hours, work/life balance, micromanagement, poor leadership, Unequal pay among coworkers, Company lies all the time and doesn't follow through with anything they say, no career growth/opportunities, and worst corporate culture and morale I've ever seen. Run away far from this company! Employees here don't even want to tell anyone they work at this company.

Frontier Response

2y

We’re sorry to hear this has been your experience. We try to create a positive environment for our employees to thrive. Please know you can contact our Employee Support Team to share more about your experience: FrontierCareersFeedback@ftr.com

3.0

Aug 29, 2023

Good pay but...

Consumer consultant

Recommend

CEO approval

Business Outlook

Pros

- Easy to request time off, if there is time available. - Union - Team is helpful

Cons

- The company can't keep a CEO so management is always changing. - Top- down management - Management's way of fixing computer issues is to, " clear cache" really? - Managers will protect each other instead of their team members. Example: a manager yelled and berated an employee ( during a call) the manager got a slap on the hand. If it was the other way around, the employee would be fired. - Management also plays favoritsm. - Not much room for growth. - What is culture? The type where you can't talk to coworkers or even chat w them on teams. They're so petty that they removed Gif's from teams.

Frontier Response

2y

Thank you for letting us know about your experience. I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com

Viewing 280 - 282 of 2,502 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great starter sales position.

Run Far Far Away!

Good pay but...

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Jobs at Frontier