Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good Benefits and vacation accrual" ((in 268 reviews)); "Good pay and every Tuesday all of management disappear for 3" ((in 261 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 38 reviews)); "Good Work life balance while working there" ((in 36 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad upper management." ((in 96 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 63 reviews)); "No training on technology or on the systems." ((in 49 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Aug 28, 2023

Frontier Comm

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are amazing for employees.

Cons

The employees have a distrust for each other. Senior management does not make employees a priority.

Frontier Response

2y

We’re sorry to hear this has been your experience. We try to create a positive environment for our employees to thrive. However, It’s great to hear that you enjoy the benefits offered at Frontier. We’re always striving to make sure our employees feel valued. Please know you can contact our Employee Support Team to share more about your experience: FrontierCareersFeedback@ftr.com

3.0

Aug 19, 2023

A company of change

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible for the most part

Cons

Lots of change with no real direction in some cases

Frontier Response

2y

We’re sorry to hear of your negative experience. We are always working to ensure our employees feel heard and valued. We encourage you to contact us at FrontierCareersFeedback@ftr.com to share more about your experience.

4.0

Aug 17, 2023

Short review

Building services technician

Recommend

CEO approval

Business Outlook

Pros

Good pay. Good employees. Good pay good employees. I. I. I. I. I. I. I. I. I.

Cons

Cons sometimes it seems like the benefits are diminishing and pay not keeping up with inflation

Frontier Response

2y

We are always working to ensure our employees feel heard and valued. We encourage you to contact us at FrontierCareersFeedback@ftr.com to share more about your experience.

Viewing 283 - 285 of 2,502 Reviews

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Frontier reviews

Ratings by category

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Frontier Comm

A company of change

Short review

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