Is Frontier Rochester a good place to work?

Employees in Rochester have rated Frontier with 3.2 out of 5 stars in 111 anonymous Glassdoor reviews. To compare, worldwide Frontier employees have given a rating of 3.2 out of 5. Search open jobs at Frontier in Rochester or explore more of the top rated companies in Rochester .

Does Frontier pay well in Rochester?

Frontier employees working in Rochester rate their compensation and benefits with 3.1 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is 3.2% worse than the company average rating of all Frontier employees. Browse Frontier salaries in Rochester to find out how much you could get paid.

How is the work culture at Frontier in Rochester?

Employees in Rochester have rated Frontier with 3.4 out of 5 for work-life-balance (equal to company-wide rating), 3.8 out of 5 for diversity and inclusion (equal to company-wide rating), 3.2 out of 5 for culture and values (equal to company-wide rating) and 2.9 out of 5 for career opportunities (equal to company-wide rating).

How satisfied are Frontier employees in Rochester?

36% of employees in Rochester would recommend working at Frontier to a friend, compared to 37% of Frontier employees worldwide . This is based on 111 anonymous reviews submitted on Glassdoor.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 270 reviews)); "Good benefits for employees and family" ((in 254 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 153 reviews)); "company offers a good salary" ((in 45 reviews)); "Flexible and able to Work from home" ((in 34 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 151 reviews)); "Bad Upper Management." ((in 94 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training on technology or on the systems." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 47 reviews))

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

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Frontier

Frontier Rochester reviews

3.2

37% would recommend to a friend

(111 total reviews)

Nick Jeffery

28% approve of CEO

10% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

2.9

Career opportunities

2.3

Senior management

Employees in Rochester have given Frontier a rating of 3.2 out of 5 stars, based on 111 company reviews on Glassdoor. This indicates that most employees have a good working experience in Rochester. The Frontier employee rating in Rochester is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

111 reviews

1.0

May 10, 2014

Don't even think about working here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They have offices in some rural places where not much else is so you can avoid some commuting if you live out where they are.

Cons

The company has no future and is scrambling to last as long as they can while revenues decline and their network continues to fall apart. The CEO and some of the SLT are complete prima-donna's!!! They demand special waters, drinks, food, and everything else like they are a touring rock band wherever they go. Plus they spend $100,000's on meetings while they layoff employees - nobody I know here respects them!!! Everyone bad mouths the SLT behind their back, even upper management! It's pathetic and shows that nobody will truly follow leaders like that. They are just there for a paycheck while it lasts!

2.0

Apr 6, 2014

Not a top consideration.

Manager

Recommend

CEO approval

Business Outlook

Pros

Decent benefits and most work teams function well together.

Cons

Very little work/life balance. The constant change in priorities is frustrating and leads to a lack of accomplishment.

1.0

Mar 2, 2014

Abusive Relationship with a Command Driven Corporation

Manager

Recommend

CEO approval

Business Outlook

Pros

Plenty of work and no shortage of things to do. Company has slightly above average benefits, and regularly pays an annual bonus.

Cons

Antiquated systems that take ages to accomplish simple tasks. Management philosophy is to underestimate deadlines in order to 'challenge' workers to find a way to deliver in inadequate time. Shortcuts taken are never repaired even when they regularly cause outages. Ideas from the worker ranks are ignored as only senior leadership can guide the ship.

Viewing 100 - 102 of 111 Reviews

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Frontier

Frontier Rochester reviews

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Don't even think about working here

Not a top consideration.

Abusive Relationship with a Command Driven Corporation

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