Frontier Rochester reviews

3.2

37% would recommend to a friend

(111 total reviews)
avatar

Nick Jeffery

28% approve of CEO

10% positive business outlook

Employees in Rochester have given Frontier a rating of 3.2 out of 5 stars, based on 111 company reviews on Glassdoor. This indicates that most employees have a good working experience in Rochester. The Frontier employee rating in Rochester is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

111 reviews
2.0
Apr 27, 2023

Earnings growth

Recommend
CEO approval
Business Outlook

Pros

It was a job to put food on the table

Cons

Did not receive a pay raise in over 3 years but benefit costs increased every year so it was like losing money.

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Frontier Response
3y
Every day, we strive to create a respectful environment where team members can grow both personally and professionally. We would love to hear more about your experience to ensure this gets addressed. Please contact our Employee Support Team at: FrontierCareersFeedback@ftr.com ​
2.0
Mar 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Full time remote work since 2020.

Cons

They cut our pay in 2022, and also halved the amount thy contribute to the HSA. The 2023 merit increases were insultingly low.

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Frontier Response
3y
Thank you for letting us know about your experience. I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com​
3.0
Feb 27, 2023
Recommend
CEO approval
Business Outlook

Pros

There are opportunities, They have good pay and benefits .

Cons

Pretty Flat org, Seems the new management is more concerned with shareholder value than customer experience. The IT dept. is a mess, alot of legacy equipment and the IT security Dept is in just as bad shape. Management tells you one thing today, tomorrow, its totally different.

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Frontier Response
3y
Thank you for sharing your experience. I’m sorry to hear you felt unsupported by your management team. One of our top priorities is ensuring an environment where employees feel heard and valued. Please contact FrontierCareersFeedback@ftr.com to provide more feedback on how we can improve for the future. Thank you.​
Viewing 13 - 15 of 111 Reviews

Glassdoor has 2,671 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.