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Frontline Call Center

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Frontline Call Center reviews

4.2

79% would recommend to a friend

(86 total reviews)
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Jill Blankenship

86% approve of CEO

76% positive business outlook

Frontline Call Center has an employee rating of 4.2 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Frontline Call Center employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

86 reviews
5.0
Jun 16, 2023

Awesome place to work

Recommend
CEO approval
Business Outlook

Pros

Very family-oriented and understanding to schedule needs. They promote from within and value their employees.

Cons

No Cons to working here

5.0
May 29, 2023
Recommend
CEO approval
Business Outlook

Pros

I worked for them yrs back, yes a little long ago but they are a great company. That job honestly gave me the skills and confidence i have today applying for jobs. Great staff and good energy. If I needed extra training I got it, got to move up to account manager, service level manager. It was a great job with some good people.

Cons

nothing. I loved it. I don't have any cons to really say about the company.

4.0
Nov 11, 2022
Recommend
CEO approval
Business Outlook

Pros

I had to get kids off the bus and occasionally have to leave for emergencies at the school and they were super accommodating. I was able to pick up extra hours easily and receive additional training and raises

Cons

I worked for a covid line and didn't agree with the company line and eventually quit. I don't think that's really their fault though

Viewing 13 - 15 of 86 Reviews

Glassdoor has 89 Frontline Call Center reviews submitted anonymously by Frontline Call Center employees. Read employee reviews and ratings on Glassdoor to decide if Frontline Call Center is right for you.