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      Frontline Call Center

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      Frontline Call Center reviews

      4.2

      79% would recommend to a friend

      (86 total reviews)
      avatar

      Jill Blankenship

      86% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      Frontline Call Center has an employee rating of 4.2 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Frontline Call Center employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      86 reviews
      3.0
      Dec 12, 2017

      agent

      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      great co workers and work at home

      Cons

      to many brand for min wage page. Every call is different brand , short staffed.

      3.0
      Nov 25, 2016

      Professional Fundraiser

      Professional fundraiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      No experience required, paid weekly, decent bonus structure. Business casual dress code Monday through Friday and casual on Saturday morning shift.

      Cons

      Designated call lists and campaigns employees are in are up to office managers discretion instead of strictly work performance which allows for favoritism which can negatively or if you're one of the favorites, positively affect your bonus pay. Base pay reduced from 11.65hr to minimum wage if less than 38.5hrs are worked in the week. Mandatory 9am Saturday morning shift after getting off Friday at 9pm, exhausting with only one day off, Sunday.

      avatar
      Frontline Call Center Response
      8y
      Frontline Call Center is based out of Washington state. The vast majority of our employees are remote agents, working in 12 different states, including Washington. This review appears to be for a completely different company.
      Viewing 85 - 86 of 86 Reviews
      Related searches: Frontline Call Center jobs | Frontline Call Center salaries | Frontline Call Center benefits | Frontline Call Center interviews
      ReviewsFrontline Call Center reviews

      Glassdoor has 89 Frontline Call Center reviews submitted anonymously by Frontline Call Center employees. Read employee reviews and ratings on Glassdoor to decide if Frontline Call Center is right for you.