Does Full Potential Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Full Potential Solutions employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Full Potential Solutions. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Full Potential Solutions?

85% of Full Potential Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Full Potential Solutions 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Full Potential Solutions?

Technical Support Representative (36) , Technical Support (22) , Team Manager (19) , Customer Service Representative (16) , Subject Matter Expert (SME) (13) , Technical Support Specialist (11) , Customer Service Representative (CSR) (8) , Customer Service Agent (6) , Sales Representative (6) , TSR Support (6) , Talent Acquisition Specialist (6) , Call Center Agent (5) , Manager (5) , Retention Specialist (5) , Chat Support Representative (4)

What are the pros of working at Full Potential Solutions according to real employee reviews?

"Salary competitive & Good work ethic for the leaders" ((in 31 reviews)); "Good Compensation and Good Workplace" ((in 20 reviews)); "Pay is good and rating is good" ((in 19 reviews)); "Great people ." ((in 14 reviews)); "Income and experience are some good benefits" ((in 14 reviews))

What are the cons of working at Full Potential Solutions according to real employee reviews?

"Political, No growth, Management is bad," ((in 17 reviews)); "existent, cliquishness among managers and favorite employees, vacation time doesn't cash out when you leave, not flexible" ((in 8 reviews)); "Awful training" ((in 7 reviews)); "Upper management is like any other company, ideas are raised but they don't understand the reality of grassroots level workers" ((in 4 reviews))

What are the top reviewed Full Potential Solutions locations?

Kansas City , North Kansas City , New York , Branson , Bronx , Dallas , International Falls

Full Potential Solutions reviews

4.2

85% would recommend to a friend

(427 total reviews)

Steve Kezirian

91% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (427 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Full Potential Solutions has an employee rating of 4.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Full Potential Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

427 reviews

2.0

Jul 5, 2022

Too Good To Be True

Quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

- Introduces you to their mantra 'putting people first' which is good as the company enhances its image to its employees. - Quarterly performance bonus - Experience in direct client engagement - Provides internet allowance when working from home - Monthly/Bi-monthly department activities to engage employees - Great peers to work with

Cons

- No work-life balance. You are forced to do overtime work without pay to finish daily deliverables even on days off and they don't really care. - Daily targets are beyond one employee's capabilities. To rationalize, leadership will make you feel guilty by saying, "that's why you were picked to do this job". - Leadership is not receptive to feedback. Instead, your feedback will be used against you and tag you as someone who is against them. - Power tripping. Just because you have a different opinion, some elements in the leadership team will use this as a basis to fail you in your performance review and score. - Promotion is based on the Padrino system and not on the candidate's experience and expertise.

Full Potential Solutions Response

3y

Thanks for your rating! Your comments and appreciations are very important to us; it is of great value to be able to listen and support our employees, to understand their concerns to improve processes and practices.

2.0

Mar 17, 2025

Toxic Leadership and Limited Career Growth

Business development representative (bdr)

Recommend

CEO approval

Business Outlook

Pros

-Gained some valuable experience in the role.

Cons

-Supervisors create a negative work environment, often speaking poorly about employees in internal communications, which fosters distrust. -Coaching sessions with supervisors aren’t particularly helpful—“action plans” are given out, but they mostly involve basic common sense rather than real guidance or support. -The account’s growth seems to be driven by the agents, not the supervisors, raising questions about leadership effectiveness. -Career advancement is based on personal connections rather than performance or merit. -The company culture does not encourage professional development or long-term success.

Full Potential Solutions Response

1y

Thank you for your feedback. At FPS, we truly value input from our team as we continue to grow and strengthen our people-first culture.

3.0

Oct 8, 2024

Backpay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good working environment and management

Cons

Hard to process and follow up on final pay

Full Potential Solutions Response

1y

Thank you for your feedback! At FPS, we thrive on a people-first culture and are happy you valued the work environment and management. We’re continuously improving our processes to better support our team.

Viewing 124 - 126 of 427 Reviews

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Team Manager | Insurance Sales