FullStory reviews

3.0

45% would recommend to a friend

(196 total reviews)
avatar

Scott Voigt

58% approve of CEO

34% positive business outlook

FullStory has an employee rating of 3.0 out of 5 stars, based on 196 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FullStory employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

196 reviews
2.0
Mar 19, 2024

Great product but feels like a sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good pay - Flexible working location - opportunity to work alongside some very talented people with a lot of industry knowledge - Good product that provides a lot of value to customers

Cons

- Needs a complete culture change from the top-down - Highly toxic environment to work in, constant mass lay offs, constant change in direction/strategy, constant gossip and whispers due to lack of transparency from senior leadership - 0 work/life balance - Has the con of “unlimited PTO” which means employees don’t really take it - Feels like a sinking ship once you’re in

2.0
Apr 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Interesting product to sell and fun to understand the product world.

Cons

Lack support on quality training. Not fit for neurodiversity, no support. Not transparent with approaches.

avatar
FullStory Response
3y
Thank you for taking the time to share your experience working at FullStory – even if it wasn’t a great one. We take to heart that we have work to do in ensuring all FullStorians feel supported to be successful in their roles. We’ve also shared your feedback with our People Operations team, as FullStory is committed to building a workplace where anyone can thrive. Our People Partners and Accommodations team are available to help FullStorians (and FutureStorians) understand how FullStory may be able to support their needs. Thank you again for sharing your experience with us, your feedback helps us be better.
5.0
Nov 22, 2021
Recommend
CEO approval
Business Outlook

Pros

It was a huge decision for me to join (to leave my previous employer) after being there for 6 year, being paid very well, and executing meaningful and impactful work. It was a leap of faith but a well informed one and I have not looked back since. The company is a mature organisation with superb leadership who know what needs to be in place for a SaaS company to excel. They have the right people, structure, and processes in place to allow everyone to do meaningful work. In the UK, they have an office but no pressure to use it, there are people up and down the country, yet still a sense of a high performing team.

Cons

Benefits are strong but they could be communicated better across the business systems. However, this is recognised and being worked on as a matter of priority.

Viewing 187 - 189 of 196 Reviews

Glassdoor has 196 FullStory reviews submitted anonymously by FullStory employees. Read employee reviews and ratings on Glassdoor to decide if FullStory is right for you.