Fusion BPO reviews

2.9

33% would recommend to a friend

(556 total reviews)

28% positive business outlook

Fusion BPO has an employee rating of 2.9 out of 5 stars, based on 556 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fusion BPO employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

556 reviews
5.0
Aug 23, 2024

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Excellent opportunity for growth within the company

Cons

I dont have any cons

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Fusion BPO Response
1y
It’s fantastic to hear that you see great growth opportunities with us! We're thrilled to be a part of your journey and are committed to ensuring you continue to thrive here. If there’s ever anything on your mind, don’t hesitate to reach out. We appreciate having you with us!
2.0
Aug 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible hours and good location

Cons

Bad management and no clear communication with superiors

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Fusion BPO Response
1y
Thank you for sharing your experience! We're happy that our flexible hours and location are working well for you. We hear your concerns about management and communication, and we're focused on improving clarity and leadership. Your input helps guide us forward! Reach out to us at hr.grievances@fusioncx.com
1.0
Aug 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Getting paid weekly is the ONLY pro.. if you’re desperate

Cons

This is the WORST company in the entire world to work from. Starting with training just HORRIBLE. The trainers have no clue what they’re doing, upper management is clueless also. Nobody knows what to do . They just toss you around from one manager to the next. They steal your time . You think you work 8 hours and the next day 15 or 4 minutes can be gone from your time clock. You are spoken to like a child. Upper management has no respect for human decency. If you’re looking to be degraded and treated like an animal then this is the job for you. They dont care about their employees you are just a number. Easily replaceable. Worst job ever would not recommend to anyone!!

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Fusion BPO Response
1y
Thank you for your candid feedback. We understand that your experience hasn't met your expectations, and we take your concerns seriously. Our goal is to create a supportive and respectful work environment, and your insights highlight areas where we need to improve. We are committed to addressing these issues and ensuring that every team member feels valued and respected. Your feedback is instrumental in helping us make meaningful changes. Reach out to us at hr.grievances@fusioncx.com
Viewing 85 - 87 of 556 Reviews

Glassdoor has 587 Fusion BPO reviews submitted anonymously by Fusion BPO employees. Read employee reviews and ratings on Glassdoor to decide if Fusion BPO is right for you.