Does Fusion BPO pay their employees well?

According to anonymously submitted Glassdoor reviews, Fusion BPO employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Fusion BPO. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Fusion BPO?

33% of Fusion BPO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fusion BPO 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Fusion BPO?

Customer Service Representative (100) , Customer Service Representative (CSR) (19) , Customer Service Agent (15) , Technical Support Representative (12) , Team Leader (11) , CSA - Customer Service Associate (9) , Customer Service (9) , Customer Service Associate (9) , Business Analyst (7) , Customer Care Representative (6) , Quality Analyst (6) , BPO Executive (5) , Call Center Representative (5) , Customer Care Associate (5) , Sales Associate (5)

What are the pros of working at Fusion BPO according to real employee reviews?

"Flexible Hours for Part Timers" ((in 24 reviews)); "Work from home is available" ((in 14 reviews)); "flexible schedule and easy work in call center ambient in the downtown of the city with easy access." ((in 12 reviews)); "Good company , good environment, supportive seniors" ((in 11 reviews)); "Good work environment" ((in 10 reviews))

What are the cons of working at Fusion BPO according to real employee reviews?

"1. Very poor management" ((in 53 reviews)); "Has an account with low salary even though it's international." ((in 38 reviews)); "Low pay and sometimes delayed" ((in 24 reviews)); "Behavioural issues, team leader and manager often uses slangs and shouts to humiliate infront of all, no weekoff no leave" ((in 8 reviews)); "Cheap, unprofessional, no benefits." ((in 8 reviews))

What are employees saying about Fusion BPO layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fusion BPO layoffs and their outlook for job security at Fusion BPO in 2026.

What are the top reviewed Fusion BPO locations?

Spindale , Boca Raton , Draper , Los Angeles , Miami , Lehi , Salt Lake City , Houston , Canton , Bridgeport , Boynton Beach , Delray Beach , Brandon , Atlanta

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Fusion BPO

Fusion BPO reviews

2.9

33% would recommend to a friend

(556 total reviews)

28% positive business outlook

Ratings by category

2.6

Career opportunities

2.5

Culture & values

2.5

Compensation and benefits

2.4

Diversity & inclusion

2.4

Work/Life balance

2.3

Senior management

Fusion BPO has an employee rating of 2.9 out of 5 stars, based on 556 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fusion BPO employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

556 reviews

3.0

Aug 9, 2024

Its ok as an student job

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Is so easy with them to manage the schedule, they can accommodate you based on your classes

Cons

The stress for the mind is a lot.

3.0

Aug 9, 2024

Fusion BPO services

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Salary Cycle is Good as compared to the market and get credited on time.

Cons

Job Security is based on their needs and requirements.

2.0

Jul 31, 2024

A job you can lose any day

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Hardly anything to list to compare to Cons

Cons

The inconsistency,the unprofessionalism the training is not even good enough

Fusion BPO Response

We appreciate your honesty and are truly concerned about the challenges you’ve highlighted. We’re committed to improving our training programs and addressing the inconsistencies you faced. Your feedback is a crucial part of this process as we strive to create a better experience for everyone.

Viewing 88 - 90 of 556 Reviews

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