Does Fusion BPO pay their employees well?

According to anonymously submitted Glassdoor reviews, Fusion BPO employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Fusion BPO. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Fusion BPO?

33% of Fusion BPO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fusion BPO 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Fusion BPO?

Customer Service Representative (100) , Customer Service Representative (CSR) (19) , Customer Service Agent (15) , Technical Support Representative (12) , Team Leader (11) , CSA - Customer Service Associate (9) , Customer Service (9) , Customer Service Associate (9) , Business Analyst (7) , Customer Care Representative (6) , Quality Analyst (6) , BPO Executive (5) , Call Center Representative (5) , Customer Care Associate (5) , Sales Associate (5)

What are the pros of working at Fusion BPO according to real employee reviews?

"Flexible Hours for Student and Part Timers" ((in 27 reviews)); "Work from home is available" ((in 14 reviews)); "You get to work with some good managers on floor." ((in 10 reviews)); "good work environment" ((in 10 reviews)); "Good colleagues, no more pros" ((in 9 reviews))

What are the cons of working at Fusion BPO according to real employee reviews?

"1. Very poor management" ((in 52 reviews)); "Has an account with low salary even though it's international." ((in 39 reviews)); "Low pay and sometimes delayed" ((in 25 reviews)); "High pressure" ((in 9 reviews)); "Cheap, unprofessional, no benefits." ((in 7 reviews))

What are employees saying about Fusion BPO layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fusion BPO layoffs and their outlook for job security at Fusion BPO in 2026.

What are the top reviewed Fusion BPO locations?

Spindale , Boca Raton , Draper , Los Angeles , Miami , Lehi , Salt Lake City , Houston , Canton , Bridgeport , Boynton Beach , Delray Beach , Brandon , Atlanta

Fusion BPO reviews

2.9

33% would recommend to a friend

(556 total reviews)

28% positive business outlook

Ratings by category

2.6

Career opportunities

2.5

Culture & values

2.5

Compensation and benefits

2.4

Diversity & inclusion

2.4

Work/Life balance

2.3

Senior management

Fusion BPO has an employee rating of 2.9 out of 5 stars, based on 556 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fusion BPO employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

556 reviews

1.0

Jul 27, 2024

Not good

Debt collector

Recommend

CEO approval

Business Outlook

Pros

You might get paid on time.

Cons

Dont expect a payslip and if you seek it they will ask why you need a pay slip. They will break the contract they have you under and then try to fire you for bring it to there attention. If you want to be done wrong by an employer you can work for Fusion BPO.

Fusion BPO Response

1y

We appreciate your candid feedback. It's concerning to hear about your experiences with payslips and contract issues. We are addressing these matters to ensure fair treatment and transparency for all our employees. Your perspective is crucial as we strive to create a better workplace. Please know that your voice is important to us, and we are committed to making improvements. Reach out to us at hr.grievances@fusioncx.com

2.0

Jul 26, 2024

Less pay

Senior team leader

Recommend

CEO approval

Business Outlook

Pros

Interview is easy you easily get the job there

Cons

Less salary less opportunity in future

Fusion BPO Response

1y

We appreciate your feedback. It's great to know that our interview process is smooth and accessible. We understand your concerns about salary and career growth. We're actively working on improving our compensation structure and creating more opportunities for advancement. Your input is essential in guiding these efforts.

3.0

Jul 21, 2024

Good for freshers

Rta analyst

Recommend

CEO approval

Business Outlook

Pros

Good People Work knowledge International experience

Cons

High Politics Bad management Low pay

Fusion BPO Response

1y

Thank you for your feedback. We appreciate your positive notes on our people and work environment. We're committed to addressing concerns about politics, management, and compensation to improve the workplace. Your suggestions are valuable to us. Feel free to reach out at hr.grievances@fusioncx.com .

Viewing 91 - 93 of 556 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at Fusion BPO

Healthcare Customer Service Associate – Spindale, North Carolina

Healthcare Customer Service Representative

Emergency Care Representative – Customer Service – Spindale, North Carolina

Inbound Call Center Representative

Customer Service Agent – Telecom – Boca Raton, Florida

Fusion BPO

Fusion BPO reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not good

Less pay

Good for freshers

Top companies for "Compensation and Benefits" near you

Jobs at Fusion BPO

Fusion BPO reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Fusion BPO reviews FAQs

Jobs at Fusion BPO