Fusion BPO reviews

2.9

33% would recommend to a friend

(556 total reviews)

28% positive business outlook

Fusion BPO has an employee rating of 2.9 out of 5 stars, based on 556 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fusion BPO employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

556 reviews
3.0
Jul 18, 2024

WFH, too much work

Recommend
CEO approval
Business Outlook

Pros

You can Work from home, at least when I worked there. You can swap shifts with peers

Cons

They put a ton of chats for you to take at the same time. Chatting with 5 costumers at the same time is just impossible and drives you crazy

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Fusion BPO Response
1y
Thank you for your feedback. We value your positive notes on remote work and shift flexibility. We're working to balance workloads and ensure manageable chat volumes for a better experience. Your input is essential to our improvements. Reach out to us at hr.grievances@fusioncx.com .
5.0
Jul 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Great staff and coworkers, supervisor and manager, HR

Cons

I don't have any yet

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Fusion BPO Response
1y
Thank you for your kind words! We're thrilled to hear you're having a positive experience with our team. Your feedback motivates us to continue our efforts. If you have any suggestions in the future, please feel free to share.
5.0
Jul 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Great environment Great team One of the best places to work at

Cons

The salary could be better

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Fusion BPO Response
1y
Thank you for your wonderful feedback! We're thrilled to hear you enjoy the environment and team at Fusion BPO. We're always looking to improve, and your note on salary is valuable. We'll take it into consideration to ensure we remain one of the best places to work.
Viewing 94 - 96 of 556 Reviews

Glassdoor has 587 Fusion BPO reviews submitted anonymously by Fusion BPO employees. Read employee reviews and ratings on Glassdoor to decide if Fusion BPO is right for you.