Fusion BPO reviews

2.9

33% would recommend to a friend

(556 total reviews)

28% positive business outlook

Fusion BPO has an employee rating of 2.9 out of 5 stars, based on 556 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fusion BPO employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

556 reviews
2.0
Jun 10, 2024

No Pay-Slips

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will get paid for sure.

Cons

1. You will have to fight for your pay slip expect it to be incorrect. 2. They will ask you why you need your pay slip. 3. If you have a pay issue with the company and ask them to fix it so you are able to get to and from work safely and be able to eat daily expect that you may never get that issue fixed. 4. Expect that your taxes may not be paid so ensure to check that they are. 5. If you ask them to fix the issues of pay and provide pay slip expect to be but on a hearing and fired.

avatar
Fusion BPO Response
1y
Thank you for taking the time to share your feedback. We regret to hear about the difficulties you've experienced regarding payroll. Ensuring our employees are paid correctly and promptly is our priority, and we are committed to addressing these issues. We will investigate your concerns about pay slips and tax payments to ensure accuracy and transparency. Your feedback is crucial in helping us improve our processes and maintain a supportive work environment. Please feel free to reach out to us at hr.grievances@fusioncx.com.
5.0
May 23, 2024

Salary

Recommend
CEO approval
Business Outlook

Pros

Postive working environment and friendly seniors.

Cons

Unnecessary salary deduction which can be resolved when talked to the higher ups.

avatar
Fusion BPO Response
1y
Thank you for your feedback. It's wonderful to know you appreciate the positive working environment. We're sorry to hear about the issues with salary deductions. Please don't hesitate to talk to higher management to resolve these concerns. Your feedback is vital in helping us improve.
1.0
Apr 24, 2024
Recommend
CEO approval
Business Outlook

Pros

It gives good opportunities to bottom performer people,

Cons

The management team at Fusion BPO lacks clear direction and communication. They frequently make decisions without considering the impact on employees, leading to confusion and frustration. The work environment is toxic and demotivating. There is a lack of teamwork and collaboration, with employees often feeling isolated and undervalued. Despite promises of career growth and development, Fusion BPO does not provide adequate opportunities for advancement. Promotion decisions seem arbitrary, and there is a noticeable favoritism towards certain employees. Low Pay and Benefits: The compensation and benefits offered by Fusion BPO are below industry standards. Employees are not adequately rewarded for their hard work and dedication, leading to low morale and high turnover. The company's internal processes are outdated and inefficient. This results in wasted time and resources, impacting productivity and overall job satisfaction. Overall, my experience at Fusion BPO was overwhelmingly negative. I would advise anyone considering a job here to carefully evaluate their options and seek employment elsewhere for a more rewarding and fulfilling career.

Viewing 106 - 108 of 556 Reviews

Glassdoor has 587 Fusion BPO reviews submitted anonymously by Fusion BPO employees. Read employee reviews and ratings on Glassdoor to decide if Fusion BPO is right for you.