Is GEICO a good company to work for as a Customer Service Representative In MOAT?

Customer Service Representative In MOAT professionals working at GEICO have rated their employer with 2.1 out of 5 stars in 113 Glassdoor reviews. This is a lower than average score with the overall rating of GEICO employees being 2.7 out of 5 stars. Search open Customer Service Representative In MOAT Jobs at GEICO now and start preparing for your job interview by browsing frequently asked Customer Service Representative In MOAT interview questions at GEICO .

Does GEICO pay Customer Service Representative In MOAT employees well?

Customer Service Representative In MOAT professionals rate their compensation and benefits at GEICO with 2.9 out of 5 stars based on 113 anonymously submitted employee reviews. This is 6.7% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative In MOAT salaries at GEICO.

What are the top reviewed jobs at GEICO?

Customer Service Representative (1159) , Claims Adjuster (725) , Auto Damage Adjuster (462) , Insurance Agent (319) , Sales Representative (303) , Supervisor (223) , Claims Representative (221) , Sales Associate (207) , Claims Specialist (178) , Insurance Sales Agent (176) , Claims Service Representative (170) , Customer Service Representative (CSR) (167) , Licensed Insurance Agent (132) , Claims Supervisor (120) , Software Engineer (103)

What are the pros of working at GEICO according to real employee reviews?

"Great benefits and when you weren't on a call you didn't have to do much" ((in 1577 reviews)); "The pay is good and the bonus structure (if you meet their goal) can be good as well." ((in 1550 reviews)); "Give great training and make sure that you know exactly what you are doing before you get into the job." ((in 457 reviews)); "GEICO has always hired great people and I thoroughly enjoyed working with everyone I did there." ((in 442 reviews)); "You get to work from home a good chunk of out the week, all days if you produce the numbers." ((in 219 reviews))

What are the cons of working at GEICO according to real employee reviews?

"Poor management and over bearing" ((in 727 reviews)); "There is no work life balance and they don't care about their employees at all." ((in 377 reviews)); "Getting a good supervisor (which there is almost NO wasy to control) will make or break your career." ((in 280 reviews)); "Upper management do NOT care about you and will make your life miserable." ((in 225 reviews)); "Bad managers ruin the experience" ((in 184 reviews))

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GEICO

GEICO Customer Service Representative In MOAT reviews

2.1

11% would recommend to a friend

(113 total reviews)

Nancy L. Pierce

Not enough data to show CEO approval

5% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.9

Compensation and benefits

2.0

Senior management

2.0

Career opportunities

1.9

Culture & values

1.8

Work/Life balance

Customer Service Representative In MOAT employees have rated GEICO with 2.1 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Customer Service Representative In MOAT professionals have an average working experience there. GEICO is rated 42% below average by Customer Service Representative In MOAT professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

113 reviews

3.0

Oct 17, 2025

Salary

Moat sales

Recommend

CEO approval

Business Outlook

Pros

Great place to start your career

Cons

They took away all the things that made this job great

3.0

Aug 6, 2025

Geico

Moat sales agent

Recommend

CEO approval

Business Outlook

Pros

The environment was very friendly.

Cons

None that come to mind.

4.0

May 13, 2025

Great management, good sales training, Stressful

Moat sales agent

Recommend

CEO approval

Business Outlook

Pros

Mangement was always excellent. GEICO sales training was also always very good.

Cons

Talking to people all day was definitely stressful. Lots of specific goals to meet

Viewing 4 - 6 of 113 Reviews

Jobs at GEICO

Senior Staff Engineer

Principal Claims Product Tester

Counsel, California (Remote)

Associate Counsel - Texas

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GEICO Customer Service Representative In MOAT reviews

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Great management, good sales training, Stressful

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