Is GEICO a good company to work for as a Customer Service Representative In MOAT?

Customer Service Representative In MOAT professionals working at GEICO have rated their employer with 2.1 out of 5 stars in 113 Glassdoor reviews. This is a lower than average score with the overall rating of GEICO employees being 2.7 out of 5 stars. Search open Customer Service Representative In MOAT Jobs at GEICO now and start preparing for your job interview by browsing frequently asked Customer Service Representative In MOAT interview questions at GEICO .

Does GEICO pay Customer Service Representative In MOAT employees well?

Customer Service Representative In MOAT professionals rate their compensation and benefits at GEICO with 2.9 out of 5 stars based on 113 anonymously submitted employee reviews. This is 6.7% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative In MOAT salaries at GEICO.

What are the top reviewed jobs at GEICO?

Customer Service Representative (1160) , Claims Adjuster (726) , Auto Damage Adjuster (462) , Insurance Agent (319) , Sales Representative (303) , Supervisor (223) , Claims Representative (221) , Sales Associate (207) , Claims Specialist (178) , Insurance Sales Agent (176) , Claims Service Representative (170) , Customer Service Representative (CSR) (167) , Licensed Insurance Agent (132) , Claims Supervisor (120) , Software Engineer (103)

What are the pros of working at GEICO according to real employee reviews?

"Great benefits and when you weren't on a call you didn't have to do much" ((in 1602 reviews)); "The pay is good and the bonus structure (if you meet their goal) can be good as well." ((in 1531 reviews)); "Give great training and make sure that you know exactly what you are doing before you get into the job." ((in 474 reviews)); "GEICO has always hired great people and I thoroughly enjoyed working with everyone I did there." ((in 436 reviews)); "You get to work from home a good chunk of out the week, all days if you produce the numbers." ((in 220 reviews))

What are the cons of working at GEICO according to real employee reviews?

"Poor management and over bearing" ((in 725 reviews)); "There is no work life balance and they don't care about their employees at all." ((in 374 reviews)); "Getting a good supervisor (which there is almost NO wasy to control) will make or break your career." ((in 281 reviews)); "Upper management do NOT care about you and will make your life miserable." ((in 226 reviews)); "Bad managers ruin the experience" ((in 187 reviews))

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GEICO

GEICO Customer Service Representative In MOAT reviews

2.1

11% would recommend to a friend

(113 total reviews)

Nancy L. Pierce

Not enough data to show CEO approval

5% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.9

Compensation and benefits

2.0

Senior management

2.0

Career opportunities

1.9

Culture & values

1.8

Work/Life balance

Customer Service Representative In MOAT employees have rated GEICO with 2.1 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Customer Service Representative In MOAT professionals have an average working experience there. GEICO is rated 42% below average by Customer Service Representative In MOAT professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

113 reviews

3.0

Apr 19, 2017

Insurance agent in homeowners dept.

Moat insurance agent

Recommend

CEO approval

Business Outlook

Pros

Benefits package is wonderful and the training is excellent

Cons

shifts and unreasonable expectations

1.0

Feb 2, 2017

MOAT sales (((Homeowners insurance)))

Moat sales

Recommend

CEO approval

Business Outlook

Pros

Profit sharing was nice even after (((management))) took half and put it in a 401k because at 28 years old, I and my colleagues were incabable of making our own decisions.

Cons

A lot of the rave reviews you see on this page are shills for GEICO, most likely grade 58-60 people in the HR department. Short and simple; you are chained to a desk all day every day taking endless calls. Many of those calls are people who cannot understand English and are tricked into getting a homeowners quote from a person in another department trying to meet their referral quota. These count against your (((numbers))). Also, Geico believes greatly in (((diversity))) and promoting people based on their sex or ethnicity rather than merit or knowledge. Even after all this, I still highly recommend working for Geico. It is a great leaning experience and will make you appreciate the next job you have.

1.0

Nov 21, 2016

Terrible place to work.

Customer service representative in moat

Recommend

CEO approval

Business Outlook

Pros

The pay was decent and they will pay to put you through licensing which can cost a ton out of pocket.

Cons

Overall terrible place to work- your whole life is micromanaged. They time your bathroom breaks and if you're going really more than 2.5 minutes that's an issue. Supervisors play favorites and will literally tell you that you're replaceable- they don't care if you do well or not.

Viewing 103 - 105 of 113 Reviews

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GEICO Customer Service Representative In MOAT reviews

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Insurance agent in homeowners dept.

MOAT sales (((Homeowners insurance)))

Terrible place to work.

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