Pros
Stable work, relaxed pace, good benefits, discount on car insurance. You will meet and work with great people until they leave to go to a real company where they pay fair and get better perks.
Cons
Pretty much everything else. Executive leadership is all homegrown, and lacks the guts and the knowledge to do things like a large IT company should. Salaries are weak, training is non-existent (only younger associates get selected for conferences). Want the industry standard software you need? Have fun being told "we don't have enough licenses". Want to visit industry websites to learn and research? BLOCKED by a web content filter. Want to use Google Chrome to save your logins to sites you use daily? BLOCKED by some absurd security policy. I could go on an on, but this is a VERY CHEAP company. They like to present this image that they are modernizing insurance, but it is all lies. Profit sharing? Why not just pay me a competitive salary instead of making me wait to get my money? CHEAP. You don't get vacation until SIX MONTHS after you start, which is ABSURD!!! Every policy you see about fairness is a CYA from HR, not for the benefit of employees. If you ask questions about ways to improve you will quickly become an outsider, as management loves to ask "why you want to know" something (Um, because i'm trying to improve). Management wants to use a call center approach, where they continually hire college graduates and churn through extremely high turnover as people become experienced and then cherry picked by other large companies in the DC area. The Plaza office building is a slum. Poorly lit, ventilated, and full of mice. For whatever reason, they are too scared to take on the neighborhood that bullies them into not building a new office space. Due to car insurance being mandatory, there is no shortage of business, but there is definitely a shortage of thinking from management.