GEICO reviews

Geico has a horrible reputation for underpaying and over working its employees. Salaried employees are given 15 hours of work to do in a 7.75 hour day. Unpaid overtime is a unwritten requirement if you want to keep a positive rating. There is no respect from management. There is no loyalty from the company when posting jobs to promote to. They would rather bring in someone from the outside who has no insurance experience instead of promoting from within. Their attendance policy is ludicrous. You generally get 2 weeks vacation and a week or so of sick time. If you use more than 3 days of your sick time, you better have FMLA or your “dependability” rating will fall below a 97% and you will be written up. If you want to use your vacation time, you must ask off literally 4 to 6 months in advance, otherwise the days will be blocked out. Geico tries to portray itself as an insurance company…but in reality, you are nothing more than a glorified call center phone rep. Geico is the only company I have ever heard of that makes you give back the per diem they give you when they send you on business trips if you don’t spend every single penny. Then they tell you what you can and can’t use it on. Oh they will continually tout that they offer profit sharing…. That’s all you will hear all year long… “we have profit sharing, we have profit sharing” “we can’t give you more than a 1 – 2 % raise because we have profit sharing” The fact is, profit sharing isn’t guaranteed, and while it has been pretty high the past few years, when added to my normal salary, it barely brings it up to the low end of the pay scale for the same position with other companies.

Decision and rule makers are not in touch with the work that needs to be done. Management establishes what the rules are without ever really having gone through the actual work and what it takes to get it done. One metric that didn't make sense was to resolve 130% of your cases. Two major issues with this. Ideally speaking, within 3 years, you should have almost no cases. Issue one, this not realistic as you will be assigned more cases to load balance. You get more cases (more work) than other attorneys. In other words, your acknowledgement that you are doing well is more work. This leads to the second issue in that now that you have more work, you can't reach the lofty 130% resolution. This is quicksand! The more you move/do, the worse you are. Hence, there is absolutely no incentive to work harder. Also, there is no trust in job security. Within a week of layoffs, we were told, there wouldn't be layoffs. When the middle/direct management had to do the layoffs, we were told, "we didn't know."