GEICO reviews

2.6

24% would recommend to a friend

(12,695 total reviews)
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Nancy L. Pierce

50% approve of CEO

24% positive business outlook

GEICO has an employee rating of 2.6 out of 5 stars, based on 12,695 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 28% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

13K reviews
1.0
Jun 25, 2023

Not a good place to work for

Recommend
CEO approval
Business Outlook

Pros

PTOs, floating holidays, sick leave. Okay pay.

Cons

1. Toxic team dynamics. 2. Incompetency among teams. Many "master" systems engineers did not even master their own crafts. Quite a handful of them could not solve problems and work independently. They could not even script or code anything necessary for automation. The ones I worked could only execute documented procedures, which offshore IT folks could do just that. BTW. Not sure how these people could survive in the workplace for over 5 years with poor commands of spoken and written English. 3. Consistent condescending attitudes from immediate management. When disrespectful and unfair behaviors from peers were brought to the attention of immediate management, those behaviors were ignored. Instead, favoritism was always given to difficult enabling slackers and pretenders to slide through their entire tenures. This is also how the immediate management buried the truth of useless, incompetent and yet overpaid folks from decision makers up high. 4. Poor senior leadership. Multiple stressors that were implemented during my tenure included: - Biannual performance reviews. No matter how diligent you were and honest you put on your appraisals, they would just deflate your accomplishments. - Multiple mandatory Microsoft certification exams not relevant to the roles.

1.0
Oct 14, 2021
Recommend
CEO approval
Business Outlook

Pros

I greatly respected and enjoyed working with everyone I met in the Research, Analytics, and Development department.

Cons

I was in this job for seven and a half weeks. I was hired in June and started work in August. Then, in October, most of my division was laid off. All eight of the new hires in my role were laid off. Five of my twelve teammates were laid off. My boss's boss was laid off, as was my boss's boss's boss. My boss's boss's boss's boss retired the day before, either in protest or because he knew he would be laid off the next day too. In total, I believe 70 of us were laid off. The communication of the layoff was about as bad as you can imagine. I actually told my boss about it before he saw because I happened to see the email from the head of the department first. There was no reason given except some impossibly vague nonsense about reorganization. I simply got a call from HR saying I needed to turn my computer in and leave. Five minutes later I was in my car driving home with my head spinning. The next day, HR hosted an information session where we could ask questions. Bizarrely, for an hour, they either repeated exactly what we had already been told the day before or angrily ranted at us for asking questions that they didn't have the answers too. I'm still in shock about how ill-prepared they were for even the most basic questions. I barely did anything in this job. The first eight weeks of the job were structured as training. We prepared to take the first CPCU exam, did some self-study on Coursera, got our laptops and phones set up, and learned some random stuff about insurance and data analysis. But before the eight weeks were up, we were gone, along with most of our department, and given no official reason why. Perhaps the strangest moment came when I turned in my computer. HR had told me to drop it off with the man who had sent the email two hours earlier announcing the layoffs and and who had presumably been involved in the decisions about having layoffs and who to cut. I had never been in his office before. His door was open, but out of respect, I knocked on the door anyway. He was at his desk, typing something out, maybe an email. I knocked again, and this time he turned around to look at me. He stood up and took a step toward me. He didn't say anything. I said, "HR told me to leave my computer with you. Is that right?" He said, "Yes." I put my computer down and looked at him. I was wondering if he was going to say, "Sorry", "Thank you", "Good luck", or anything else. He just stood there, staring. I walked away.

1.0
Jan 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Some of the coworkers that work there.

Cons

Oh my where to begin? You do not mean anything to this organization. You are a number and a number only. You say anything out of line you risk getting fired/ written up. Whats that? Oh profit sharing salary increase you say? Hah! The Geico firing squad comes around every year before profit sharing looking to execute any they deemed so. Salary depends on you numbers which is ridiculous on how they grade you. Example: “Forget to click off a button? File no good! Forgot to offer a two way email? Bad call!!” You will get 6-9 claims daily and on a monday goes up to 10-13 claims. Most supervisors here are idiotic and do not know how to talk to people or understand insurance in general. Managers you say? Pft they run the place by asking their kids how to make reps miserable. Ive seen supervisors make their reps cry with their insane attitude. No wonder why geico has so many employee lawsuit against them for hostile work environment. HR you say? They will do nothing and report your complaints to managers to make you quit therefore no profit sharing for you. Seen it happened a few times. Hr WILL not assist you in any complaint. You WILL lose your sanity here and you WILL hate this place! But the pays gotta be decent right? Guess again ya optimistic supastar One of the lowest in the industry What about advancements?? Surely theres room? What bout it?? Geico promotes those that drank the coolaid. You like some reps work and your lucky to still be there after 2-3 years. Your a team player and you have so much knowledge in claims or insurance. You apply and geicos like “nah we gonna give promotion to someone that worked 5 months outta college cuz they in that MDP program” Bottom line: this place is horrible. You all deserve much better. Apply else where and actually be treated like a human being.

Viewing 55 - 57 of 12,695 Reviews

Glassdoor has 13,231 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.