GEICO reviews

2.7

24% would recommend to a friend

(12,746 total reviews)
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Nancy L. Pierce

46% approve of CEO

24% positive business outlook

GEICO has an employee rating of 2.7 out of 5 stars, based on 12,746 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

13K reviews
2.0
May 23, 2016

Bad Work Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent salary, good benefits. They're aren't really any other benefits to working there, just filling up space for the review.

Cons

Management is constantly changing procedures. It is not a happy work environment. I worked on claims and we were all over-worked and most had low morale.

1.0
May 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Health, Dental, Vision, Life, Voluntary AD&D & Short Term Disability are all about industry standard. You do get several options for health insurance plans which is nice. Pay is better than minimum wage, but does NOT take into consideration the cost of living which is typical of employers in the area. Training is at least industry standard.

Cons

No flexible schedule. Micro-managing is through the roof and beyond. Management could care less about employees Unethical business practices (denying claims we should pay, underpaying injury claims, cutting corners in the auto-damage process, faking or "enhancing" stats for reports,.. I could go on, but you get the idea). Getting a good supervisor (which there is almost NO wasy to control) will make or break your career. And those supervisors are extremely hard to come by. Hard work and doing the right thing will get you nowhere fast-- you have to be willing to cut corners and sell your soul at least a little to do well here. In upper level Tcr-CU claims you will work the jobs of 3 people, in excess of 60 hours a week on a regular basis because you are exempt from overtime, so they use being understaffed to save money. Since not working the extra hours for free = not getting the assigned work done = termination, everyone just works the hours until they get burnt out, have a stroke/ heart attack, quit or are fired.

3.0
May 8, 2016

Sales agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay isn't bad for area and benefits aren't bad either, despite the high copays. A lot of nice people work here.

Cons

Unattainable metrics coupled with the cheery faces of the people that don't have to take calls all day is enough to crush your soul. Zero downtime between calls. Pretty much an insurance sweat shop. If you don't mind compromising your integrity to sell a policy, you'll do fine. Headset is like a leash. Or like a ball and chain.

Viewing 679 - 681 of 12,746 Reviews

Glassdoor has 13,283 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.