GEICO reviews

2.7

24% would recommend to a friend

(12,746 total reviews)
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Nancy L. Pierce

46% approve of CEO

24% positive business outlook

GEICO has an employee rating of 2.7 out of 5 stars, based on 12,746 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

13K reviews
3.0
May 2, 2016

Nice people, stressful position

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I really loved the people I worked with overall. For the most part, they really try and support you with coaching and training. I had a great coach and supervisors.

Cons

Very high pressure and get yelled at a lot by customers. Some of the metrics started to be posted publicly to teams and people would be called out for taking too long of a bathroom break...like 7-12 minutes. When someone is not feeling well...being toilet shamed publicly is not fun.

5.0
Apr 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Great staff, professional friendly work environment, good benefits and pay

Cons

emotionally taxing to intake claims many customers call in very upset and verbally abusive. Supervisors tend to not take on these calls when they come in, and expect the claims staff to handle these calls

Viewing 682 - 684 of 12,746 Reviews

Glassdoor has 13,283 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.