GEICO reviews

2.7

25% would recommend to a friend

(4,473 total reviews)
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Nancy L. Pierce

50% approve of CEO

25% positive business outlook

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4K reviews

Reviews about "Compensation"

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2.0
Jan 31, 2026

Demanding

Recommend
CEO approval
Business Outlook

Pros

The pay rate was great starting out.

Cons

It is very demanding. Back to back calls with no breathing room sometimes in between calls. A lot is thrown at customer service. They cross train customer service agents to handle additional tasks with no additional pay increases. Ex. Handling reissues & surge train for ers.

1.0
Jan 29, 2026

Toxic

Recommend
CEO approval
Business Outlook

Pros

Fair pay if $20 an hour is fair for all the services you have to perform

Cons

Toxic, no matter how well you do, it is not good enough. Promised one minute between calls, got zero time. Have to login early and do not get paid, required to take calls 5 minutes after start time. No one is trained properly and everyone is confronted for not knowing the position.

Viewing 79 - 81 of 4,473 Reviews

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