-Discontinued WFH
-Discontinued Profit Sharing
- Outrageous Metrics and Goals
-Pathetic Raises
-Unsustainable Workload
-Unclear and miscommunicated claims handling guidelines
-Zero tolerance for anything less than perfection
-Toxic, Abusive, lacking any compassion work environment
-Frequent threats of being fired for performance, compliance, and code of conduct when it is nearly impossible to keep up with the changes made behind closed doors.
-Shady and borderline illegal practices for getting employees fired
-Claims Audits every month that rarely lean in favor of the claims handler
-Constant fear for job security with layoffs, department restructuring and added work
-A culture of "Do or Die"
-worse health insurance benefits
-Experiencing the textbook definition of Gaslighting daily
-Being mentally and emotionally beaten like a broken farm animal while being convinced your shortcomings are all on your shoulders.
-Taking unfair, and unjust downgrades for the mistakes of others just because YOU didn't anticipate they would make the mistake
-Supervisors treat employees like subhuman entities providing zero confidence and trust.
- Heavy and overbearing Micromanagement
-High turnover
-world-class training reduced to a crash course
-tenured employees are frequently targeted to be fired in favor of hiring new younger replacements internally (I can't imagine why this would happen)
-A new ranking system where employees are pinned against each other for raises and job security
-PTO is impossible to use because coming back from vacation is a guaranteed month of being ranked below peers. (especially for closures)
- Minimal opportunity to advance your career
It's genuinely heart-wrenching to experience the downfall of what was a decent company spiral into ungodly madness. We have no idea what the future holds for this company. Nevertheless, these changes are intentional and premeditated to shed payroll. If I were a betting person I would look out for news regarding merges or AI.