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      GEICO

      Engaged Employer

      GEICO reviews

      2.7

      24% would recommend to a friend

      (12,700 total reviews)
      avatar

      Nancy L. Pierce

      49% approve of CEO

      24% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      3.1

      Compensation and benefits

      2.7

      Career opportunities

      2.5

      Work/Life balance

      2.3

      Culture & values

      2.1

      Senior management

      GEICO has an employee rating of 2.7 out of 5 stars, based on 12,700 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      1.0
      Jul 6, 2016

      KPIs over People

      Auto damage field adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training program for entry level employees, best to get the experience they leverage for a better job somewhere else.

      Cons

      Company doesn't give a damn about lower level employees. They peg your performance to upper management set KPIs, which no one can actually accomplish. This leads to chronic underachievement and constant "coaching." Resulting in most employees feeling like they're working hard, yet not good enough and sometimes fearing for their job. When I left my manager told me they demand 120% out of their employees, hoping to get 90-100% because if they ask for 100 they'll likely get 70. I think this is manipulative and cruel to do to honest hard working people.

      1.0
      May 18, 2016

      Buyer beware

      Auto damage adjuster trainee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay rate! Benefits could be good if not for things not being fully disclosed. Good dishonesty in the leadership, if you like that stuff.

      Cons

      Stressful, lack of respect by management, constant lies, benefits are not fully disclosed, one benefit charges for opening an account, if you leave before 90 days. Even if GEICO initiates the separation. Training staff does not adhere to the company principles the they pound into the first month you're there.

      2.0
      May 4, 2016

      Great if you don't have a family

      Claims service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      GEICO in Tucson offers just a few things that are positive: great pay especially for the area, and the office is in a god location, with a lot of food and shopping choices nearby. That's about where the benefits end.

      Cons

      Absolutely zero flexibility. I am a dedicated worker and I was burned out within a year because they make it absolutely impossible to balance family and work. I have two young children who get sick more than once a year and I have no family in Tucson. Basically if you get sick more than once or need to leave more than once in a year, kiss your "dependability" and opportunity for promotion and raises goodbye. Also, you could easily lose your job for getting sick more than once. It's a brutal, unforgiving environment in that respect. Also the micromanagement was taken to an almost comical level. They script everything you say to customers and god forbid you step out of party line. I started there loving working there. Like I say, the pay is great, especially for Tucson. But the place sucks the joy out of you.

      Viewing 112 - 114 of 12,700 Reviews
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      Glassdoor has 13,236 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.