GEICO reviews

Very stressful and I only do customer service. Customers are rude as hell and supervisor expect you to kiss their behind. There isn't much room for calling in and you are a number. If you scores aren't up to par, even though one slip up can cause you to have a low rating, it will be hard to advance. Also no paid maternity leave. Honestly, I hate this job and my co workers feel the same.

I wish I had listened to the reviews and never applied to work here. It's true you aren't anything but a number. One small mistake could bring you from a 5 rating to a 1 rating. The goals are extreme and they constantly change for the worse. I used to love my job. I loved having challenges. Why fix what's not broken. Micro manage everything and favoritism is shown. What's not ok for you will be ok for someone else. So much for the operating principal of integrity. You can't have a family and work here. A doctors note doesn't mean anything. You better pray to God your out for 3 days in a row to qualify for fml. There is no consistency in the answers that you receive from management. If there's a question about anything each supervisor or management will give you a different answer. They train you to speak in certain ways on the sales end to mislead the customer. When I started of course there were guidelines in place but now the "professional" agent is becoming robotic.