GEICO reviews

30 -40 assignments to carry over every day and answer your phone every time it rings??????? They must be kidding. We are now rolling 1800AUTO in the car, who also have to write estimates when we have time. Do rentals( yes GEICO closed rental support unit and passed it on to auto damage field adjustres). At the same time they want perfect 10 from every claim. No kidding, when I started I thought I will retire with this company, now I am looking for change. May be it's only South Florida, but it is so bad now. You loose sleep, you start drinking or take madication. ADVISE- look for other companies!!!!!!!!!!!!!

You are expected to work a claims through closure (meaning determine if coverage can be afforded, who is at fault, set up inspections, pay out damages if need be, etc) but not given the time do so. You are expected to work with really crappy software that is constantly malfunctioning/slowing down your efficiency metrics. This is a call center environment, so customer service is what you are graded on, even when you have no control over the outcome of a claim and people are upset over previous adjusters handling the claim. Double so since the company refuses to accept responsibility for how bad their training is.