GEICO reviews

2.7

25% would recommend to a friend

(12,713 total reviews)
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Nancy L. Pierce

50% approve of CEO

24% positive business outlook

GEICO has an employee rating of 2.7 out of 5 stars, based on 12,713 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

13K reviews
2.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Flexible remote options - Extensive knowledge in claim handling When you reach casualty level wfh is really flexible with only 4 in office visits per month. GEICO adjusters at least at CDU level and up have been through extensive claim handling trainings and have weekly/monthly refreshers. All adjusters are given valuable resources to work the job as if they don't have a supervisor. I can't speak for other departments but if you take on this job in the auto claims, you will be well versed and prepared to take on roles elsewhere.

Cons

- Workload - No incentives for exceptional performance - No real culture - Micromanagement The company has gone through some changes that aren't employee friendly. The company has not offered profit sharing since 2021. To supplement the profit share they give employee ,merit raises based off performance. With the minimal increases even as a top performer the merit comes off as nothing more than a standard of living increase. Workload can also get daunting especially if you take time off. The expectation is your teammates will manage your case load but it also discourages you from taking a longer vacation. The company used to give employees or a family they sponsored a thanksgiving turkey, company events in the parking lots on weekends, and excellent giveaways for employees. They are far removed from those days and ever since the layoffs in October '23 I have had an eerie feeling stepping foot in the office. I would highly recommend looking elsewhere if wanting to pursue a career in insurance.

2.0
Dec 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Working from home… that’s pretty much the only reason I’m still here

Cons

Everyone is overworked and burnt out. They keep closing departments and dumping more work on us with no training or help. They keep saying they are hiring more people but the only thing I see is more work being required of us without any new hires coming in. There is constant micromanaging and requirements and lists that are being sent out. It is extremely overwhelming and the pay does not reflect the amount of work we have. Management keeps ignoring our calls for help saying we will be fine. There is also no promotion opportunities as the latest management catch phrase is “business need” without any explanation as to what that means.

1.0
Nov 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Fast-paced environment and decent benefits

Cons

Lack of direction and transparency from senior management which led to a poor employee experience. Bad behavior seem to be tolerated and rewarded. Constant employee turnover hampers the success of the team.

Viewing 208 - 210 of 12,713 Reviews

Glassdoor has 13,249 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.