GM Financial reviews

3.8

66% would recommend to a friend

(1,465 total reviews)
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Susan Sheffield

71% approve of CEO

61% positive business outlook

GM Financial has an employee rating of 3.8 out of 5 stars, based on 1,465 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GM Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Aug 2, 2018

An absolutely soul-crushing endeavor.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Break rooms were nice. Employees are generally really good and collegial .

Cons

Nearly everything else. I've never experienced such a culture where executives are favored so disproportionately over employees. The training of new/young executives is subpar at best, however, they do seem to have a level of indoctrination that is admirable. The pressures of the department I was in were insane, making the job extremely undervalued and the pay insufficient. When hired, 40 hours were indicated as the requirement, but the reality was that they wanted you working non-stop, taking work home with you, working on the weekends, and dedicating your life to the company - with no clear-cut goals or benchmarks. The AVP and SVP worked around the clock and anything short of that effort by employees was frowned upon. Entry level supervisors were working 12+ hours, just to keep up. Pay is based on 40 hours, and you often work 60+ just to keep up because they aren't properly staffed. If you fall behind, the wick gets turned up, and leadership increases the pressure. In my case, there were constant sniping comments, pointed and aggressive statements made regarding my age, and increased demands against nebulous goals that all worked together to create a hostile work environment. I left because I was being targeted. My resignation resulted in my AVP contacting friends of mine to inform them what a piece of garbage I was, and going as far as blaming his personal issues on my resignation. The AVP was extremely moody, aggressive, controlling, and un-compassionate. If you like walking on eggshells, then this is a great environment for you. Beyond that, the promises made in my interview(s) about potential career trajectory were way off base. I took a lower position than I should have to get my foot in the door, only to realize what a mistake that was, and that 18-24 months to return to an executive position was more like 6+ years. Attempting to transfer out of my department was also frowned upon, and often met with serious resistance. Thus, stepping out of the company was the path of least resistance versus disappointing the powers that be. The benefits are also mediocre and a bit hazy. Expect to spend over 10% of your income on premiums and out of pocket expenses. Or better yet, just go to another company that values their employees.

2.0
Jun 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Average market pay 401K Somewhat flexible schedule for family related items They will pay for your certification tests

Cons

Management is a joke from the get go. There are so many Assistant Vice Presidents here the title is completely worthless. Basically every AVP is simply a manager and everyone with a managers title is a team lead. The AVPs have no clue what their own team does and is so out of touch that they do nothing but micro manage and hinder the work getting completed. It is so disheartening to watch good people with managers title fight for what is right not only for the company but for their teams and watch them be blown off by the AVPs because it doesn't meet their personal agenda and political aspirations within the company. Then they turn around and steal those people ideas and move themselves up ignoring who did the leg work, no recognition of any kind. Because of all of this there is zero room for advancement in this company unless you are part of the "in" crowd and play games and walk all over your coworkers.

1.0
Jan 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Close to Fort Worth, Tx

Cons

The management has been there FOREVER. No room to grow unless you brown nose. HR does not support the employee and most of the management is racist. Salary is below standard in the industry. Rules only apply when management want them too and HR supports then at all costs.

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GM Financial Response
7y
We take this very seriously and would like to learn more. If you haven’t already, please report this to senior leaders or human resources.
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