By far, this has been the worst company I have ever worked for.
The name GM Financial indicates the company is global and sophisticated but behind the GM façade is a very small-minded, petty, bullying-type mentality which you start experiencing from the 1st day.
The management overall is very poor. Upper management are racists, homophobes and misogynists. The culture of fear instilled in GMF is almost unreal and HR are not only supporters but sometimes the instigators.
The open door policy applies only if you have something nice to say, praise the leadership or tell them what they want to hear (being a snitch and a brownnoser is very well perceived and rewarded). If you speak up when you see something is not right, or you question a leader´s opinion (or god forbid, their decision), they will retaliate, guaranteed.
Micromanagement is part of their DNA; if you do a great job, your boss will likely take the credit but if you make a mistake, you are blamed for everything and you become a scapegoat. If you try to defend yourself, you will be intimidated until you admit your fault.
Communication is also a major problem, there is a lot of gossiping, employees finding out about decisions through the grapevine, departments and their leaders don’t talk to each other. There is a big power struggle at the top; upper management visibility don’t like each other, they compete (and play dirty!) and manipulate their teams against each other any chance they get.
There is almost no training provided by the company unless you find it yourself and even then you have to almost beg for GMF to pay for it.
The benefits are very mediocre and you cannot work from home even if you have an emergency.
All of this leads to very high turnover (employees either quitting or getting fired) so people fear for their jobs daily. This is a very toxic environment to work for.
The list goes on and on. Your emotional and physical health will suffer by working at this horrible company. Avoid at all cost!
