Is GM Financial a good company to work for?

GM Financial has an overall rating of 3.7 out of 5, based on over 1,747 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 65% of employees would recommend working at GM Financial to a friend and 60% have a positive outlook for the business. The best reviews about GM Financial have been left by employees working as Intern , Software Engineer and Financial Analyst .

Does GM Financial pay their employees well?

According to anonymously submitted Glassdoor reviews, GM Financial employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at GM Financial. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at GM Financial?

65% of GM Financial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GM Financial 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at GM Financial?

Customer Service Representative (66) , Senior Credit Analyst (37) , Credit Analyst (33) , Funding Specialist (25) , Analyst (24) , Collections Representative (24) , Manager (23) , Intern (22) , Customer Account Representative (20) , Business Analyst (19) , Collections Specialist (17) , Financial Analyst (16) , Account Manager (14) , Account Representative (14) , Customer Experience Advocate (13)

What are the pros of working at GM Financial according to real employee reviews?

"Good benefits including company car and respected brand in the market if on the GM side." ((in 148 reviews)); "Work life balance is good" ((in 100 reviews)); "other people I worked with were great and helpful" ((in 99 reviews)); "Pay is good but not great" ((in 80 reviews)); "Quarterly bonus. 1 hour lunch." ((in 58 reviews))

What are the cons of working at GM Financial according to real employee reviews?

"Poor leadership here and everyone with options is about to leave and only the scabs with no options will be left." ((in 35 reviews)); "Terrible trainers/ managers." ((in 29 reviews)); "Lack of Trust in New Employees: Upper management tended to side with long" ((in 21 reviews)); "There is much favoritism within the company ." ((in 19 reviews)); "No training and not everyone is on the same page with what is required." ((in 15 reviews))

What are employees saying about GM Financial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about GM Financial layoffs and their outlook for job security at GM Financial in 2026.

What are the top reviewed GM Financial locations?

Arlington , Fort Worth , Chandler , Dallas , San Antonio , Irving , Detroit , Dallas-Fort Worth , Huntersville , Orlando , Charlotte , Raleigh , Philadelphia , Alpharetta , Horsham , Cincinnati , Lynnwood , Chicago , Phoenix , Los Angeles , Salt Lake City , Seattle , Atlanta , Newark , Naperville , Austin , Keller , Houston , Texas City , Denver

GM Financial reviews

3.7

65% would recommend to a friend

(1,469 total reviews)

Susan Sheffield

72% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,469 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

GM Financial has an employee rating of 3.7 out of 5 stars, based on 1,469 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GM Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Oct 18, 2017

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance. Executive Leadership is top notch with great integrity.

Cons

Starting to get too big.

3.0

Oct 18, 2017

Just here for a paycheck

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Bonus Structure Work-life Balance Fun employee activities

Cons

Management has no structure People are promoted passed on tenure and not experience New ideas are not welcomed

3.0

Oct 17, 2017

Customer Account Representative I

Customer account representative i

Recommend

CEO approval

Business Outlook

Pros

This is a fairly new site with a lot of potential, the amenities are good they have an onsite Cafe, Kiosk/Vending, GYM, Shower/Locker Room, Clinic, Out Door Patio Dining Area, Outside Running/Walking Track; they provide you with free coffee, tea, make your self drinks to get you thru the day. The site is just beautiful on its own, the work is easy do its providing "Customer Service" to accounts in collections for both portfolios Lease and Retail and within the next few months more departments are opening with more positions and opportunities for those who make the cut!

Cons

You have to be in more honest terms a kiss up and someone who is bubbly and all talk, apparently smarts and being good at your job, being on time/here don't matter to management. Heads up for your first day or week, become buddy-buddy with management this is the only way opportunities will be afforded to you. Once you are buddy-buddy with management everything is up for grabs here. You will soon have the opportunity to get up and walk around when ever you want (mind our job is to be on the "phone") as long as you show that you are at communicating with others (mind our job is to be on the "phone" ) such as your peers, leaders, and higher ups.

Viewing 1162 - 1164 of 1,469 Reviews

Jobs at GM Financial

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GM Financial

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Great Company

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Customer Account Representative I

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