GXO Logistics Customer Service Representative CSR reviews

2.6

75% would recommend to a friend

(5 total reviews)
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Patrick Kelleher

Not enough data to show CEO approval

73% positive business outlook

Reviews by job title

5 reviews
1.0
Jul 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Absolutely nothing. There were zero redeeming qualities about this job.

Cons

- Horrific management team - "If you don't like it, there's the door" was said in morning meetings more times than I can count. - Ugly, nasty little break room, never cleaned properly - Penalized for 1 minute late clock ins - No HR support whatsoever - The "Lead" CSR and the other CSR who have the longest tenure are completely unbearable. - Micromanagement to the Nth degree - Depressing atmosphere - Dangerous work - No budget for basic purchase requests - Ignorance of fundamental WH safety like wearing/providing safety-toed boots - Nepotism - Bullying

1.0
Jun 3, 2023
Recommend
CEO approval
Business Outlook

Pros

If you want to be unhappy and be under constant scrutiny, then GXO Logistics is your place!!

Cons

I currently work there. It's a negative hostile work environment. You might slit your wrists, or cry everyday at the environment. We just lost another CSR. She was good, but she spoke up for herself.

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