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Gainsight

Engaged Employer

Gainsight reviews

4.1

81% would recommend to a friend

(722 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 722 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

722 reviews
2.0
Aug 17, 2023

Good culture company with worst leadership in some teams

Solutions architect
Recommend
CEO approval
Business Outlook

Pros

Level of importance given to employees by CEO. Culture and benefits.

Cons

Some teams doesn’t even care to follow the company’s culture. I’ve seen this in NXT Upgrades team. Lot of irrelevant process being forced upon the team which doesn’t make any sense. NXT Upgrades leadership both in US and India don’t even think about the resources and they just fight with other leaders to satisfy their ego. Upgrades team started with open minded people who are open to receive feedback and now the team is ending like a battlefield after the war with egoistic leaders who sideline people if any feedback is given and with employees leaving the company because of these leaders.

1.0
May 24, 2020

Worst manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wednesday lunch, work life balance

Cons

No KT, discouraging manager, Manager comparing salaries of employees to demotivate, Manager saying that he do not trust employee, on employee's face.

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Gainsight Response
6y
Thank you for sharing your feedback. While I am glad that you appreciate the work life balance, flexible work hours, and the refreshments I am very sorry to hear that you didn't have a great experience with your Manager. Our purpose at Gainsight is to be "living proof that you can win in business while being human first". Towards this, we are constantly striving to equip our Managers and all teammates with the behavioral skills that would help create an environment of trust, respect, appreciation, and camaraderie in teams. We take your feedback in earnest and we will continue to strive to get better at it.
1.0
Sep 25, 2024

Its Cohesion time

Software engineer
Recommend
CEO approval
Business Outlook

Pros

no matter how bad the situation is, this company doesn't shy away from spending huge money on events and gifts. They probably should introduce an exit t-shirt too. events committee is excellent, they knew the best practises on how to spend 10 rupees in place of 2 rupees. they even travel USA to understand how to organize an expensive event, they even celebrate the success of event manager that made you spend 5x.

Cons

there are still a few good people left in this company hoping they can revive the situation

Viewing 301 - 303 of 722 Reviews
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Glassdoor has 752 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.