Gainsight reviews

4.1

81% would recommend to a friend

(722 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 722 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

722 reviews
2.0
Sep 24, 2019

Time Bomb

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours. Above average comp. Work is there. Also coffee, tea available.

Cons

Get ready to hear lot of good things which is already built. Soon after you will find yourself swimming in an ocean of issues. People here need refresher course on how to run product/engineering. Right person for right job is something to be re-looked across org. Bogus council members, managers, leaders. Turned a flat reporting structure to hierarchical by creating unwanted roles.

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Gainsight Response
6y
It is clear that you were not happy when you left. I am very sorry about that. Feedback is always important and I personally appreciate you sharing your perspective. I hope that you have success in future.
3.0
Aug 11, 2018

Software Engg

Recommend
CEO approval
Business Outlook

Pros

EXcellent CEO + CPO. Both share their vision and weekly updates which keeps the company moving. Please continue to share the good work.

Cons

IND management is not good at all. People are rude and do not do their jobs. HR is not upto the mark. ALways talks about plays and forces ppl to buy ticket. country head is also rude. i approached him multiple times bt he acted as if what a sin I have done. he screams on the floor. this is what made me part my ways from the company. during my exit, policies where not clear. god knows what kind of draw back they plan to employees to fail. all useless people siting in HR + recruitments.

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Gainsight Response
7y
I am sorry to hear about your negative experience at Gainsight. As you know, we have a strong set of values we strive to apply and live by. In this case we seem to have failed you. Thanks for sharing your concerns; we take them seriously. Best of luck in your new endeavor. I am not aware (and have not been previously told) that I raise my voice, but if it appeared that way to you, please accept my sincere apology. Regards.
1.0
Jan 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Only Wednesday lunch they provided free

Cons

Dirty politics, favouritism, no recognition of work, no equal treatment. No respect of employees, no work life balance

Viewing 304 - 306 of 722 Reviews

Glassdoor has 752 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.