Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (36) , Associate Software Engineer (22) , Solutions Architect (15) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 116 reviews)); "Work life balance is good" ((in 73 reviews)); "Truly great people that always do the right thing." ((in 40 reviews)); "Good work culture" ((in 38 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 37 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 15 reviews)); "There’s limited internal growth, and layoffs happen every quarter." ((in 10 reviews)); "People are hired based on favoritism not on skillset." ((in 3 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What are the top reviewed Gainsight locations?

San Francisco , Saint Louis , Redwood City , New York , Phoenix , Austin , Philadelphia , Chicago , San Jose , Jacksonville , Clinton , Milwaukee , Washington , Charlotte , Mountain View , Palo Alto , Denver , Jersey City , Provo , Salem , Salt Lake City , Chesterfield , Madison , Arizona City , Tempe , Bozeman , Whitefish , Morganton , Raleigh , Leander

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Gainsight

Gainsight reviews

4.1

81% would recommend to a friend

(722 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 722 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

722 reviews

1.0

Mar 19, 2022

Not a "Human First" company !!

Software engineer

Recommend

CEO approval

Business Outlook

Pros

1. Company gives gifts every quarter. 2. Recharge holidays

Cons

1. Too much work load. No work life balance 2. EMs treat fellow software engineers badly 3. In tough situations, managers instead of finding constructive solutions will do everything to put the blame on fellow engineers. 4. Lots of politics 5. No accountability on management part, every one passing the ball. 6. Micro management by managers 7. Human first culture is only on paper. Nothing human first at the company. 8.Toxic work culture

Gainsight Response

I am very sorry about your frustrating experience. Being Human First is incredibly important for Gainsight so to read that you have not felt it that way makes me sad. You are absolutely right that it is important for me and other senior members to hear the perspectives from all teammates. I would love to engage directly with you. Please reach out to me for a confidential discussion!

5.0

Jan 13, 2019

Great opportunity to work in Gainsight

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Get to learn a lot. Wonderful work culture.

Cons

Not a perfect agile model. Lot of time, business priorities override team plan and executions

Gainsight Response

Thank you very much for your review, including both positive and constructive feedback. And most of all, thank you for being a Gainster!

5.0

Jul 30, 2018

Human first pays off

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great leadership from the top down. Great values that are practised daily. Team mate success a high priority. Flexible work. Good perks in offices. Great career opportunities. Huge development org constantly improving product and keeping it a market leader.

Cons

Head office San Francisco means some calls are at undesirable hours.

Gainsight Response

Being part of a company that strives to put humans first is an honor and a responsibility. An everyday opportunity to live our values involves accommodating teammates who collaborate across time zones for meetings. Thanks for the reminder!

Viewing 307 - 309 of 722 Reviews