Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (36) , Associate Software Engineer (22) , Solutions Architect (15) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 116 reviews)); "Work life balance is good" ((in 73 reviews)); "Truly great people that always do the right thing." ((in 40 reviews)); "Good work culture" ((in 38 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 37 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 15 reviews)); "There’s limited internal growth, and layoffs happen every quarter." ((in 10 reviews)); "People are hired based on favoritism not on skillset." ((in 3 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What are the top reviewed Gainsight locations?

San Francisco , Saint Louis , Redwood City , New York , Phoenix , Austin , Philadelphia , Chicago , San Jose , Jacksonville , Clinton , Milwaukee , Washington , Charlotte , Mountain View , Palo Alto , Denver , Jersey City , Provo , Salem , Salt Lake City , Chesterfield , Madison , Arizona City , Tempe , Bozeman , Whitefish , Morganton , Raleigh , Leander

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Gainsight

Gainsight reviews

4.1

81% would recommend to a friend

(722 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 722 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

722 reviews

5.0

May 19, 2015

Gainsight Review

Head of human resources

Recommend

CEO approval

Business Outlook

Pros

Awesome work culture. Great place to work.

Cons

Lack of HR processes at the moment.

5.0

Dec 30, 2014

One of the best team's I have worked with

Senior engineer

Recommend

CEO approval

Business Outlook

Pros

1. Hardworking, Intelligent/brilliant and a committed team with every individual wanting to make a difference and contribute to company's success 2. Lots of team building and fun activities, Friday Lunches/movies 3. Flexible work hours and work/life balance 4. Humble colleagues & management 5. Promotes learning and innovation

Cons

1. With 4 plus years in business it is vital that the company starts building processes and adopting them. Processes don't necessarily slow down things all the time. We can still live by Gainsight Golden values and startup culture while adhering to processes 2. Need to fasten decision making

5.0

Mar 4, 2014

Great minds to work with.....

Senior software development engineer

Recommend

CEO approval

Business Outlook

Pros

1. Everybody is an expert in their respective fields 2. No upper management partiality towards individuals 3. No hierarchy walls, you can walk up to anybody and keep your views. 4. Decent and above market level salary 5. CSM is an exciting and growing field with huge demand and customer base ever increasing 6. If you open and willing you can learn and do a lot and do great stuffs here. 7. Good work is appraised and rewarded every month. 8. Flexible timings. 9. Open cafeteria, stuffs include chocolates, cakes, popcorn, stationary, cold drinks, hot drinks and what not, you name it. 10. Amiable and friendly people + management

Cons

1. Few of the processes needs to evolve 2. Work place is little small, but it will soon be done with as they have taken a new place altogether and work is in progress for a ASAP shift. 3. Work may feel a little hectic sometimes, if you love slowww and steadyyy approach to work. 4. Hard to find more, you need to really come here and find it out yourself if there are any.

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One of the best team's I have worked with

Great minds to work with.....

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