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      Gainsight

      Engaged Employer

      Gainsight reviews

      4.1

      81% would recommend to a friend

      (718 total reviews)
      avatar

      Chuck Ganapathi

      86% approve of CEO

      62% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.2

      Diversity & inclusion

      4.2

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Gainsight has an employee rating of 4.1 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      718 reviews
      5.0
      Dec 27, 2017

      Great place to work for sales!

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      As we continue to crush this space, there's a lot of sales opportunities out there! You just need to work hard. This gives you the ability to push yourself and see what you're capable of and prove yourself. - free snacks and lunches - free health insurance - flexible WFH policy without criticism - unlimited PTO without criticism (do your job well, you can get the PTO you deserve) - very down to earth friendly colleagues which is a must for me in any office environment! You don't get those obnoxious salespeople you find in other companies. You'll even get a daily hello from the CEO when you're in the office. - Fun office activities and events - bring your dog to work

      Cons

      Like anything, there's always going to be downsides in sales. One of the things I experienced is changing comp plans during the FY. I hope in the next FY we'll have more consistency and stability. The WFH flexibility is great, but it can be dull in the office sometimes when there's only 10 of you on site. Also since there's not very many eating options by the office, you're kinda stuck with the same options on the days when there's no free lunch.

      avatar
      Gainsight Response
      8y
      Great points and all valid. And work-from-home definitely has pros and cons as you discuss. We are working on more compelling reasons for folks to come in, though we remain committed to always respecting flexibility and folks balancing work and life.
      5.0
      Oct 18, 2017

      Great company with huge opportunity to succeed led by inspiring people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gainsight is the clear market leader in its category that is continuing to grow as "software eats the universe." I can't speak for other departments (I sit in Sales), but authentic leadership from the CEO down is highly inspiring and motivating. Transparency is often highlighted as a company value, but I've yet to see a company be as transparent and take ownership for decisions that haven't worked out as well as planned. Today, for example, our CEO gave a presentation highlighting we were are as a company in comparison to other software companies (according to third party data), and where we could end up if we continue on the path that we're on. Needless to say it was inspiring when you take a step back from your day to day responsibilities to see that we're building something truly special. Great level of autonomy for us to succeed which can't be understated enough. Knowing that our team is full of sharp, fully capable, and sophisticated individuals inspires you to do your best. Everyone is committed to helping each other succeed for the benefit of our company and our customer's success. Plenty of other common pros you'll find at other Bay Area companies like free food, dogs in offices, ability to work from home, etc, but it's the other things (I consider to be intangibles) that make it truly unique to work for Gainsight.

      Cons

      We have a very spread out company (SF, Redwood City, PHX, STL, London, + remote employees so while our company values and culture is strong, it's sometimes difficult to maintain strong relationships with people you don't interact with all the time. For some people, this might be seen as a strength given the autonomy and ability to work remotely, but for me it's the only real "con" that I can think of. We used to have a matching 401(k) so it would be nice to see this come back, but I realize this is not always feasible for high growth companies determined to spend money wisely.

      5.0
      Feb 12, 2016

      Great Culture and People!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great cross-functional work environment. There are many company efforts to involve someone from each team. Also, very mindful of work-life balance.

      Cons

      No comments here, it has been a seamless experience so far with no major red flags

      Viewing 31 - 33 of 718 Reviews
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      Glassdoor has 748 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.