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      Gainsight

      Engaged Employer

      Gainsight reviews

      4.1

      81% would recommend to a friend

      (721 total reviews)
      avatar

      Chuck Ganapathi

      86% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Gainsight has an employee rating of 4.1 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      721 reviews
      5.0
      Oct 17, 2022

      Human First Focused Org

      Strategic engagement manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company seriously takes a human first approach. I haven't worked for a company that promotes work life balance as well as Gainsight. My management team is visible, approachable and communicative. My direct manager is engaged and invested in my professional development and performance. Healthcare benefits are top tier. We have unlimited PTO and Recharge days off, and I have flexibility to manage my day and work as I need and take time for personal things. The company has a very fun vibe, the annual offsite "Cohesion" is definitely the best employee event I have attended. It's also apparent that they source for smart, engaged and passionate people. I really enjoy the people that I work with.

      Cons

      --No 401K match at this time. --Can be very fast paced from a work perspective, but just make sure to openly communicate with your manager. --While unlimited PTO is great, PTO is not factored out of utilization metrics for quarterly incentive which is a deterrent. --While the company make-up diverse, there are limited POC in executive and senior manager roles.

      5.0
      Oct 17, 2022

      Never a dull moment! And that's a not a bad thing :)

      Senior sales enablement manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing female leadership and mentorship - Professional Growth opportunities and Mentor Coaching - Seat at the table - Leadership is open to trying new things and being creative - Values, always

      Cons

      - We can pivot too quickly sometimes - We don't always hold everyone accountable

      5.0
      Oct 17, 2022

      Thriving vs Surviving!

      Strategic account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing "human first" culture from the top down where you're working with incredibly smart, kind people that honestly feels surreal! On top of that, the product (PX) is taking off and about to be leading the market, so it's a great time to be here.

      Cons

      Wouldn't even define them as "cons", just the usual challenges that you have with bringing a "newish" product to market. Gainsight's product experience (PX) platform is relatively new, but we have the backing of our flagship, market leading platform on the Customer Success side (our CEO, Nick literally wrote the book on Customer Success) so having that solid foundation to build upon is an absolute advantage.

      Viewing 355 - 357 of 721 Reviews
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      ReviewsGainsight reviews

      Glassdoor has 751 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.