Gainsight reviews

4.1

81% would recommend to a friend

(721 total reviews)
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Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

721 reviews
5.0
Oct 12, 2022

Exceptional

Recommend
CEO approval
Business Outlook

Pros

Honestly I have worked for several companies from 2016 till 2020, before I came to Gainsight, and it has been a wonderful journey so far. The culture, the flexibility in work timings. Getting to know employees from other teams, making new friends everyday. And of-course the Cohesion has scaled up this interaction even more, I have made new friends from the inSided team too. Overall, I would recommend anyone to join Gainsight and explore before they judge of what type of an organisation this is.

Cons

There is one downsides that I have observed, is the mindset of few people in the leadership team whose influence/impact has affected and would affect the new-comers, I have interacted with several teammates from HYD location, and not many would openly agree with this point until they have considered me as kind of a best friend.

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Gainsight Response
3y
Thank you for your feedback . We are committed to creating a work culture which is transparent , comfortable and enriching for new teammates and will look into improving on the experiences. Regards-Anil
5.0
Oct 12, 2022

Best Company To Work For

Recommend
CEO approval
Business Outlook

Pros

Company Culture Best Management Competitive Compensation Transparency Leadership Work Life Balance

Cons

Not that I can think of

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Gainsight Response
3y
Thank you for your feedback
5.0
Oct 12, 2022
Recommend
CEO approval
Business Outlook

Pros

I've worked primarily in both multinational enterprises and local nonprofits. In the amount of time I've been here, I've seen a lot of growth and maturity in its approach to business and as well as investment in its people. I think it also is worthwhile to mention that I am a woman of color and a new mom, and I feel wholly respected, supported, and valued by my teammates and company. When I have needed time off, or even had milestones in my personal life, my leadership and colleagues have encouraged and supported me. Especially during Gainsight's response to Covid, I admired and appreciated our leadership's commitment to keeping all employees, and even improving our business model for our existing customers to assist struggling businesses, companies and organizations. That strategy proved not only fruitful but is a great example of doing business human-first.

Cons

My "cons" can honestly be seen as "pros" for different people. If you're in California and love going into the office, it's largely WFH with occasional meetups. For some people that's a solid "pro", but I am starting to miss my teammates in person - and sometimes it can be hard to book remote meetings with teammates across the globe for major projects. Something challenging that I actually enjoy is the quality and standards of work - my peers are some of the most talented and high-performing people I've worked with, so I do my best every day to meet that same level of engagement and care--though sometimes it can get tiring over time.

Viewing 358 - 360 of 721 Reviews

Glassdoor has 751 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.