Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (35) , Associate Software Engineer (22) , Solutions Architect (14) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 109 reviews)); "Work life balance is good" ((in 71 reviews)); "Truly great people that always do the right thing." ((in 44 reviews)); "Good work culture" ((in 40 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 39 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 18 reviews)); "Layoffs live crazy." ((in 9 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What are the top reviewed Gainsight locations?

San Francisco , Saint Louis , Redwood City , New York , Phoenix , Austin , Philadelphia , Chicago , San Jose , Jacksonville , Clinton , Milwaukee , Washington , Charlotte , Mountain View , Palo Alto , Denver , Jersey City , Provo , Salem , Salt Lake City , Chesterfield , Madison , Arizona City , Tempe , Bozeman , Whitefish , Morganton , Raleigh , Leander

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Gainsight

Gainsight reviews

4.1

81% would recommend to a friend

(719 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

719 reviews

1.0

Aug 11, 2021

Pathetic Leaders

Operations

Recommend

CEO approval

Business Outlook

Pros

The tool has recognized as the best CS tool.

Cons

Very pathetic and bad leaders have ruined the culture and healthy of the organization.

Gainsight Response

I'm so sorry to hear this. I'm glad you care enough to share the feedback. We always continue to make sure leaders live up to the expectations of the team. In your case, it sounds like we've failed you. I'm sorry for that personally. -Nick

4.0

Aug 11, 2021

Great culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture and teammates. Some will go the extra mile to help while some won't which is normal Thoughtful CEO and leadership Amazing healthcare benefits and unlimited PTO

Cons

Intense workload... most has their main job and several side projects They need to hire more CSMs as they are burdened with too much work and have enough on their plates No 401k match Requiring CSAT exam seems to be more of a burden especially when trying to hire diverse talent

Gainsight Response

Thank you for sharing this valid input

5.0

Aug 4, 2021

Very strong career builder for someone interested in a sales career

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Flexibility is pretty much unbeatable and they really live by human first, which truly is a game changer in the workplace. Benefits are also top notch.

Cons

The acquisition has definitely shifted the sales environment to be much more focused on metrics and volume VS quality.

Gainsight Response

Thanks so much. BTW We definitely want to keep the focus on quality, so please keep the feedback coming. -Nick

Viewing 547 - 549 of 719 Reviews