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      Gainsight

      Engaged Employer

      Gainsight reviews

      4.1

      81% would recommend to a friend

      (719 total reviews)
      avatar

      Chuck Ganapathi

      86% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      719 reviews
      5.0
      May 16, 2022

      The Best Place You Will Ever Work

      Senior consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Where to even start!! The "Human-First" connections all employees make with you from the CEO down. They truly trust you in your role and will support you all the way. The company has AMAZING benefits, very very flexible time-off, and plenty of pockets of employees across the world that are able to get together and create micro-groups. This company proves not only you can be a human first in business but that you can actually enjoy what you do.

      Cons

      I truthfully cannot find any cons with this company. I have never seen a company be so cohesive.

      5.0
      Mar 14, 2022

      A framework that all companies should follow

      Solutions architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gainsight exemplifies what a 'dream job' should be: HUMAN FIRST. Supportive and transparent business with coworkers that want to see you win (Success for all). Deciding to join Gainsight was a life-changing decision for the better. It's not just marketing gimmicks - it's the real deal. I'd love to see Gainsight featured nationally as THE framework of how corporations can improve and keep their employee retention.

      Cons

      I'm having a hard time coming up with a 'con' for Gainsight. They seem to have addressed challenges head-on and are always looking to improve.

      4.0
      Jan 27, 2022

      Gainsight is fantastic and I try to recruit all of my friends to come work here

      Solutions architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Our CEO, Nick Mehta. - Positive, inclusive, and forward-thinking culture - Engineers move quickly to resolve bugs AND feature improvements - Great managers all around - Teams work together and are supportive of one another - We truly believe in the values we promote (and they're all great values!) - Compensation is great (was able to make a large jump in pay by joining Gainsight) - Wonderful benefits

      Cons

      When I joined, the internal training for the product I work with was somewhat non-existent (mostly read through customer-facing documentation and follow customer-facing guides). Though, having the ability to watch customer-facing training was very helpful in learning talk tracks (we record all calls here); it can be just a bit time-consuming to learn through this method. Upside to this con: Real effort is being made to improve upon the training resources for future hires.

      Viewing 61 - 63 of 719 Reviews
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      ReviewsGainsight reviews

      Glassdoor has 749 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.