Gainsight reviews

4.1

81% would recommend to a friend

(719 total reviews)
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Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews
5.0
Jan 18, 2022
Recommend
CEO approval
Business Outlook

Pros

- Market leader in an excellent market - CEO is admirable and inspiring - Amazing customers - Every team mate is bright, competent, committed, up-beat, and fun - The product provides real value and actually works - As for PS orgs, this is one that has their act together, providing structure, and making it as simple as possible to maintain a reasonable work-load and work/life balance Gainsight has been a game-changer in my life. Providing the opportunity to lean into meaningful work, that is challenging and rewarding; while also providing the resources to be successful and have fun at work. Since joining, I have been able to increase time with my family, friends, and personal aspirations, but also be held accountable to work hard, and work smart. It's a game-changer for customers who use the product...improving their CS operations and really making a difference in their net-retention number. It's a game-changer in the way the business world is approaching business as a whole. I love this company, and will make sure that I continue to excel in my role because I have no intention on going anywhere for the foreseeable future.

Cons

- It's not perfect, damn near close.

5.0
Dec 15, 2021
Recommend
CEO approval
Business Outlook

Pros

An incredible culture that is true to the values. "Human first" in everything they do. Everybody is on board in making it the greatest company to work for. Strong growth - it's fun to be part of a winning team The best leadership team around led by Nick himself Powerful product with very few issues

Cons

Lots of growth = lots of work. This is not a con but worth noting.

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Gainsight Response
4y
Your enthusiasm is contagious! Thanks for the review and take some time to recharge.
Viewing 64 - 66 of 719 Reviews

Glassdoor has 749 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.