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      Gainsight

      Engaged Employer

      Gainsight reviews

      4.1

      81% would recommend to a friend

      (718 total reviews)
      avatar

      Chuck Ganapathi

      86% approve of CEO

      62% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.2

      Diversity & inclusion

      4.2

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Gainsight has an employee rating of 4.1 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      718 reviews
      5.0
      Dec 27, 2017

      Great place to work for sales!

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      As we continue to crush this space, there's a lot of sales opportunities out there! You just need to work hard. This gives you the ability to push yourself and see what you're capable of and prove yourself. - free snacks and lunches - free health insurance - flexible WFH policy without criticism - unlimited PTO without criticism (do your job well, you can get the PTO you deserve) - very down to earth friendly colleagues which is a must for me in any office environment! You don't get those obnoxious salespeople you find in other companies. You'll even get a daily hello from the CEO when you're in the office. - Fun office activities and events - bring your dog to work

      Cons

      Like anything, there's always going to be downsides in sales. One of the things I experienced is changing comp plans during the FY. I hope in the next FY we'll have more consistency and stability. The WFH flexibility is great, but it can be dull in the office sometimes when there's only 10 of you on site. Also since there's not very many eating options by the office, you're kinda stuck with the same options on the days when there's no free lunch.

      avatar
      Gainsight Response
      8y
      Great points and all valid. And work-from-home definitely has pros and cons as you discuss. We are working on more compelling reasons for folks to come in, though we remain committed to always respecting flexibility and folks balancing work and life.
      4.0
      Nov 7, 2017

      Challenging and friendly workplace

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to employees to explore intuitive opportunities to complete the work. Every one in the team are positive towards Agree to disagreement environment. People listen and think about inputs that are shared across all levels if you put in front with valid points to support the input. Work environment is very challenging and fulfilling. Lot of opportunities to learn and make an impact. I have been here with company near to 2 years now and did not come across bossism from management.

      Cons

      Sometimes, the priorities will change on the fly. Agree this may be required for a product based company but need to ensure these changes will be minimal. Team needs to focus on documentation for the work they are doing(which is happening to some extent), unless this is enforced, it will become maintenance headache as the product grows. Need not to be aggressive all the times, need some planning before jumping into implementation.

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      ReviewsGainsight reviews

      Glassdoor has 748 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.