Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (35) , Associate Software Engineer (22) , Solutions Architect (13) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 108 reviews)); "Work life balance is good" ((in 74 reviews)); "Good work culture" ((in 43 reviews)); "Truly great people that always do the right thing." ((in 41 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 40 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 17 reviews)); "There’s limited internal growth, and layoffs happen every quarter." ((in 8 reviews)); "life balance is bad here." ((in 3 reviews)); "People are hired based on favoritism not on skillset." ((in 3 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What Gainsight locations have received the highest employee ratings?

Redwood City , Phoenix , San Francisco , Saint Louis , New York

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Gainsight

Gainsight reviews

4.1

81% would recommend to a friend

(718 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

718 reviews

5.0

Sep 6, 2017

Fun, energetic, and Positive

Premier support technician

Recommend

CEO approval

Business Outlook

Pros

-The team I am on works together well -My team lead is very positive and helpful -The office is enjoyable to come to -The office culture is superb -Informative company wide meetings -"Modular" working environment -There are more I could list but I would be going on all day

Cons

-With my short time here I cannot say I have any so far, we need more dogs in office? haha

Gainsight Response

Thanks! BTW agree on getting more dogs - they definitely make me happy!

5.0

Jul 18, 2017

good

Software engineer

Recommend

CEO approval

Business Outlook

Pros

good environment and very good culture

Cons

not bad, good company the best

5.0

Jul 11, 2017

Gainsight is a truly special place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- startup within a scaleup mentality - radical transparency balanced with child like joy - feeling that each employee is truly making an impact and helping to write our story - agile, innovative and collaborative - true belief that our company values drive company initiatives - visionary leader the embodies the spirit of Gainsight/customer success - being part of something special: knocking right on the door of something big

Cons

- not all departments are created equal - have to be able to quickly adapt and roll with the punches, sometimes daily - as we grow, so do the politics

Gainsight Response

Thanks for the feedback! I definitely think we need to continue to scale communications and interactions - big priority for me right now. Keep the input coming.

Viewing 676 - 678 of 718 Reviews

Jobs at Gainsight

Strategic Engagement Manager

Senior Program Manager, People Programs & AI

Director of Communications

Senior Director, Pricing & Packaging