Gainsight reviews

4.1

81% would recommend to a friend

(719 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews
4.0
Jun 18, 2024
Recommend
CEO approval
Business Outlook

Pros

- Best people and working environment - Leadership makes you feel valued, respects your voice and productively helps you achieve your goals - Benefits - Flexible Time Off + monthly recharge days - Diversity and inclusivity - Evolution of product and thought leadership strategy

Cons

- Market changes have been tough on the SaaS industry as a whole but especially in Customer Success

5.0
Jun 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Gainsight's driving force is "to prove you can win in business while being human-first". Human-first applies to our customers, to our prospects, to our communities, and - importantly - to our employees. Gainsight is so good at not only sharing values that help us meet that goal, but LIVING the values that help us meet that goal. At Gainsight, I am a person before I am an employee. The people I sell to are people before they are prospects. It helps make human connections. It also helps enforce a good work-life balance.

Cons

Gainsight is currently going through a phase requiring a lot of change. It's definitely exciting to be part of. Not all changes are able to help us achieve our goals. That's definitely not a Gainsight specific problem, but the phase we're in means you need to be ready to roll with the punches.

Viewing 88 - 90 of 719 Reviews

Glassdoor has 749 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.