Gainsight reviews

4.1

81% would recommend to a friend

(719 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews
4.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Company culture is one of the best, the team values you as a professional and supports your personal growth Work-life balance is important and one of the few companies that respects it and differentiates between work-time and personal time. Strong Leadership - Nick Mehta and others in the leadership team do everything they can to recognize their employees and create events/moments that will change your life.

Cons

Lack of diversity in some teams/divisions. In the last couple of years, they have improved by doing their best with resource groups like BIPOC, and LGBTQIA, But they still have a long way to go. They have a long Interview process that can harm the candidate's experience and potentially cause the company to lose good employees.

4.0
Feb 5, 2024

N/A

Recommend
CEO approval
Business Outlook

Pros

Nick Mehta Coworkers Worklife balance

Cons

Some of the mid level management is less than trustworthy Lack of products that are of vital importance. Outages of the product were rare, but when they occurred, it caused almost no disruption to our customers because it just isn't a core platform in the majority of the customer's techstacks.

5.0
Jan 30, 2024

Great Company!

Recommend
CEO approval
Business Outlook

Pros

-Human First mindset -Flexibility -Benefits

Cons

Rough time in the economy to work in Saas

Viewing 91 - 93 of 719 Reviews

Glassdoor has 749 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.