Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (35) , Associate Software Engineer (22) , Solutions Architect (13) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 111 reviews)); "Work life balance is good" ((in 72 reviews)); "Great people and teams" ((in 44 reviews)); "Work Culture is good" ((in 41 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 39 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 16 reviews)); "Layoffs live crazy." ((in 8 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What Gainsight locations have received the highest employee ratings?

Redwood City , Phoenix , San Francisco , Saint Louis , New York

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Gainsight

Gainsight reviews

4.1

81% would recommend to a friend

(718 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

718 reviews

5.0

Sep 29, 2025

Software Engineer

Software engineer

Recommend

CEO approval

Business Outlook

Pros

OPD Benefits is good here

Cons

Nothing as such. Everything is good

Gainsight Response

7mo

Glad to hear you had a good experience at Gainsight and found the benefits valuable. Appreciate you taking the time to post and good luck in your new adventure. We’re continuing to review our benefits program and hope to expand it even further next year as part of our ongoing investments in our teammates. Cheers, Chuck

2.0

Sep 28, 2025

Not that great anymore

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing much to specify. Most of the benefits have been taken away without any explanation

Cons

Pretty much everything. Management is unable to handle the change properly

Gainsight Response

7mo

Change is always hard, and effective change management is something we’re actively working on. I’d encourage you to reach out and share more about what’s been challenging, especially around benefits. We’re actually increasing our total benefits year over year, so if something isn’t landing the right way, I want to know. Our teammates' experience matters to me, and feedback like this helps us improve. Cheers, Chuck

3.0

Sep 15, 2025

Great

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

Good company and nice people

Cons

Could improve processes and communication

Gainsight Response

7mo

Glad you’ve had a good experience with the people here. Improving our processes and communication is a big focus for me as I step into the CEO role, and I agree we can do better. Stay tuned and please keep sharing your ideas! Cheers, Chuck

Viewing 22 - 24 of 718 Reviews

Jobs at Gainsight

Strategic Engagement Manager

Senior Program Manager, People Programs & AI

Technical Project Manager

Director of Communications